- More then 8 years of experience in Order to cash with minimum 3 yrs in Cash Apps 3 yrs in collections & claims handling
- Minimum 3 years of team handling experience on papers
- Minimum 6 years of experience with SAP
- Should have prepared SOPs/DPMs
- Should have driven minimum one project in OTC other than excel Macros. Same needs to be explained with quantification of benefit realized (FTE Or Value)
- Should be aware of current SLAs and KPIs of the process with targets in % and how they are calculated
- Excellent verbal and written communication skills are mandatory
- Good understanding of Accounting principles and practices and has complete understanding of his / her process fits into the client context
- Intense focus on SLAs VoC governance client engagement and service delivery
- Continuosly drive process and quality improvements across the team
- Plays a critical role in recruitment process training talent management talent engagement etc
Shift- US Shift (WFO Only)
Job Location- Pune (Viman Nagar)
Qualifications :
a) Commerce / Accounts Graduate b) Semi qualified accountants
Remote Work :
No
Employment Type :
Full-time