Assistant Outlets Manager (Full Time)
Assistant Outlets Manager (Full Time)
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Job Description
Assistant Outlets Manager (Full Time)
Passionate about guest interaction food and beverage As an Assistant Outlets Manager you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What you will be doing:
Reporting to the Director Venues responsibilities and essential job functions include but are not limited to the following:
- Supervise and support employees while ensuring service standards are maintained
- Recruit train manage mentor lead and develop your supervisors and colleagues
- Effective performance management through focus on colleague development training problem resolution maintain up-to-date records on performance and audits attendance grooming service deficiencies schedules labour costs/payroll and late/absenteeism
- Constantly seek out creative ways to improve departmental profit by increased capture of covers average check growth through up selling and performance management and being able to take risks
- Handle guest complaints requests and inquiries; maintain good customer relationships.
- Other duties as assigned
Physical Aspect of the Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
Qualifications :
Your experience and skills include:
- Minimum 3 years experience as a Leader in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous point of sale system experience required
- Experience with Unionized environment an asset
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information :
What is in it for you:
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year)for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Salary Range: $41500 - $62200 CAD Gross Annually
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
