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Equinix is the worlds digital infrastructure company operating over 260data centers across the globe. Digital leaders harness Equinixs trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places partners and possibilities to scale with agility speed the launch of digital services deliver world-class experiences and multiply their value while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Equinix is the worlds digital infrastructure company and we are looking for a passionate and experiencedWorkforce Development Managerto drive the growth and success of our global internship and apprenticeship programs within ourIBX (International Business Exchange) Operations.
As the Workforce Development Manager you will design implement and manage scalable high-impact programs that attract train and retain non-traditional talent across regions. This is a strategic role that requires deep collaboration across internal departments and external partners to ensure our programs align with business needs local compliance standards and Equinixs talent development goals.
Your work will directly have an impact on our ability to grow our operations workforce with high performing committed employees by creating robust training pipelines that lead to long-term careers in data center operations.
Responsibilities
Program Strategy & Design
Define the global strategy and framework for Equinixs internship and apprenticeship programs across all regions with focus on Data Center Operations roles
Develop standardized curriculum pathways tailored to career paths such as mechanical electrical HVAC fiber and building systems
Create scalable and locally adaptable onboarding models to ensure compliance with regional laws standards and education systems
Establish and track success metrics including intern-to-employee conversion and long-term retention
Socialize Communicate and Report on Internship program implementation and performance to stakeholders
Develop projections for intake volumes in coordination with Workforce Planning team and manage intake processes for the program to projections
Curriculum & Assessment
Collaborate with subject matter experts and instructional designers to develop competency-based curriculum
Design and deploy robust assessment strategies to evaluate both participant learning and instructional effectiveness
Continually improve curriculum based on feedback performance metrics and evolving business needs
Stakeholder Collaboration
Partner with internal stakeholders including IBX operations leadership operations engineering technicians Talent Acquisition HR and Legal to ensure alignment and support
Serve as the primary liaison between the Global Operations Academy and external partners such as trade schools universities government workforce boards and community organizations
Program Execution & Management
Manage the end-to-end execution of programs including recruitment onboarding training delivery evaluation and transition to full-time roles
Monitor and report on program outcomes including candidate diversity performance and attrition data to inform decisions and demonstrate impact
Create repeatable processes and toolkits to scale programs globally.
Additional Qualifications/Responsibilities
Qualifications
Required
Bachelors degree in Business Management Instructional Design Education or equivalent combination of education and work experience
Minimum of 5 years of experience in workforce development learning & development or a related talent-building field
Proven ability to manage complex multi-region programs with a focus on non-traditional talent pipelines
Experience working with external educational institutions and government agencies
Preferred:
Familiarity with skilled trades data center operations or infrastructure industry
Experience creating and evaluating learning assessments and instructor performance tools
Knowledge of U.S. Department of Labor Registered Apprenticeships or similar global frameworks
Success Measures:
High intern-to-full-time hire conversion rate
Low attrition and high performance of program graduates
Positive feedback from internal stakeholders and external partners
Increased access to talent from diverse and non-traditional pathways
Scalable and repeatable programs implemented in multiple regions
Required Experience:
Manager