IT Principal Technical Analyst
IT Principal Technical Analyst
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Job Description
Position Description:
IT Principal Technical Analyst for Covidien LP (a Medtronic company) located in Tempe AZ. Responsible for analyzing technical information and aligning it with Medtronics technology strategies. Collaborate with business stakeholders to develop business requirements for product site or system changes with Service Now Incident mgmt. and Change mgmt. for modules including CI (Configuration Item) ITIL (Information Technology Infrastructure Library) CMDB (Configuration Mgmt. Database) and Configuration Mgmt. Monitor maintain analyze and provide immediate resolutions to ensure an efficient flow of operations for critical systems including Factory Works MES (Manufacturing execution system) SAP (Systems applications and products) and BPCS (Business planning and control system) SFIS (Shop floor information system) DMAS (Data Mgmt. and Analysis System) SPACE (statistical control system) and Manufacturing Automation equipment controller. Utilize Data Mgmt. and analytics platforms including Power BI & Tableau for service providers performance measurement tracking & reporting. Serve as DBA (Database Administrator) responsible for ensuring performance reliability security and integrity for any database including Oracle DB SQL Server DB2 administration including backup and recovery strategy. Leverage Windows Linux CentOS Firewall Hardware and Servers recovery for identifying any IT hardware software or system critical issue and escalate. Engage with business leaders to understand how strategies and data-driven changes can improve efficiencies by leveraging problem solving methodologies including DMAIC (Define Measure Analyze Improve and Control) Six Sigma methodologies and C/I (Continues improvement). Leverage Agile Electronic Quality Database Mgmt. System (EQDMS) and Confluence system documentation. Work directly on Food and Drug Administration (FDA) Customs-Trade Partnership Against Terrorism (CTPAT) and Cybersecurity audits from regulatory authorities to actively identify system functionality or performance deficiencies execute changes to existing systems and test functionality of the system to correct deficiencies and maintain more effective data handling data integrity conversion input/output requirements and storage. Must be available 24 hours a day 7 days per week on-call support as required for critical applications servers and databases. #LI-DNI
Basic Qualifications:
Requires a Masters degree or foreign equivalent in Information Technology Information Technology Management Systems Engineering Computer Engineering Computer Science or closely related technical field and five (5) years of experience as an IT Analyst IT Supervisor or related occupation in Information Technology; or Bachelors degree or foreign equivalent in Information Technology Information Technology Management Systems Engineering Computer Engineering Computer Science or closely related technical field and seven (7) years of experience as an IT Analyst IT Supervisor or related occupation in Information Technology. Must possess at least five (5) years of experience with each of the following: Service now incident mgmt. and change mgmt. for modules incl. ITIL CMBD and Configuration Mgmt.; Factory Works MES SAP BPCS SFIS DMAS SPACE and MFG Automation equipment controller; PowerBI & Tableau; Oracle DB SQL Server DB2 administration incl. backup and recovery strategy; Windows Linux CentOS Firewall Hardware and Servers recovery ; DMAIC Six Sigma methodologies and Continues Improvement; Agile Electronic Quality Database Mgmt. System and Confluence system documentation; and working with FDA CTPAT and Cybersecurity audits from regulatory authorities. Must be available 24 hours a day 7 days per week on-call support as required for critical applications servers and databases.
Salary: $133000 to $178800 per year
#LI-DNI
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below: Medtronic benefits and compensation plans
Required Experience:
Staff IC
Employment Type
Full-Time
