Administrative Services Assistant (OPS Enrollment Specialist)
Administrative Services Assistant (OPS Enrollment Specialist)
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Job Description
Job Title: Administrative Services Assistant (OPS Enrollment Specialist)
Client: TN TennCare Long-Term Services and Supports (LTSS)
Location: Nashville TN (Onsite only must be local to Middle Tennessee)
Job Description:
We are seeking a detail-oriented Administrative Services Assistant / OPS Enrollment Specialist to support TennCares LTSS Operations team. This is a full-time onsite role in Nashville TN focused on enrollment disenrollment and redetermination processes using systems like interChange TMED and PERLSS.
Responsibilities:
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Perform enrollment and disenrollment functions for TennCare LTSS members
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Validate enrollment effective dates process member status changes in interChange
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Support redetermination workflows by coordinating with MCOs Nursing Facilities DIDD and state partners
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Transcribe PASRR determinations into PERLSS for eligibility actions
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Track and resolve enrollment discrepancies to avoid eligibility interruptions
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Generate and submit required reports to program leadership
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Assist with PERLSS implementation follow-up and process improvements
Qualifications:
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Bachelors degree (or Associates 2 years of professional experience)
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Strong technical proficiency (Microsoft Word Excel Outlook PowerPoint SharePoint)
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Excellent verbal and written communication skills
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Strong organizational and time management abilities
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High attention to detail problem-solving and critical thinking
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Self-starter able to manage priorities independently in a fast-paced environment
Note:
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This is an onsite position; remote or out-of-state applicants will not be considered.
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Role starts with structured training and transitions to independent workload with ongoing supervisor support.
Employment Type
Full-time
