SPM Product Owner
SPM Product Owner
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1 Vacancy
Job Description
Job Title: SPM Product Owner
Location: Grand rapids MI- Hybrid must be willing to work onsite M-W- need locals or nearby candidates only
Duration: 6 Months
**Position Overview**
We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams ensuring the successful implementation of innovative solutions.
**Product Ownership:**
- Organize and prioritize the product backlog refining user stories and acceptance criteria.
- Enhance Demand Resource Enterprise Agile Platform (EAP) and Waterfall modules.
- Manage continual improvement around dashboarding and reporting capabilities.
- Oversee end-to-end delivery of SPM features from ideation to deployment.
- Ensure documentation matches current state of process and system.
- Manage testing plan(s) for SPM for bi-annual upgrades.
- **Technical Oversight:**
- Provide subject matter expertise on ServiceNow SPM modules including configuration workflows and customizations.
- Collaborate on technical designs and ensure adherence to ServiceNow best practices.
- Lead testing efforts including User Acceptance Testing (UAT) to ensure quality deliverables.
**Qualifications**
- Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
- **Technical Skills:**
- Strong knowledge of ServiceNow SPM modules including portfolio management demand management and resource management.
- Proficiency in Agile frameworks (Scrum Kanban) and SDLC methodologies.
- Familiarity with Common Service Data Model (CSDM) and data analytics/reporting.
Employment Type
Full-time
