IT Support Technician
IT Support Technician
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end managed services technology and consulting to enable the digital workplace for enterprise midsize and small businesses. In business since 1987 Client provides Managed Workplace Services including IT solutions and hardware and software resale integration and support services and has numerous partnerships within the technology space such as HP IBM Cisco Dell Apple Inc Jamf Pro AirWatch and Microsoft.
Position: IT Support Technician
Location: Vaughan ON L4L 9C7
Duration: 3 Months (Possible to Extension)
Job Type: Contract
Work Type: Onsite
Language: English
Job Description:
- We are seeking a reliable IT Support Technician to assist with day-to-day IT operations including computer deployments user onboarding/offboarding and basic desktop support.
Key Responsibilities:
- Deploy configure and troubleshoot desktop and laptop computers
- Perform user onboarding/offboarding including account setup in Active Directory
- Provide basic support for Windows 10/11 operating systems
- Handle Service Desk tickets and escalate as needed
- Assist users with hardware software and access-related issues
- Maintain accurate documentation of work performed
Required Skills:
- 1 3 years of experience in IT support or help desk role
- Hands-on experience with computer imaging and deployments
- Familiarity with Active Directory (account creation password resets etc.)
- Solid understanding of Windows 10/11
- Experience working with ticketing systems (e.g. ServiceNow Jira)
- Good communication and problem-solving skills
Nice to Have:
- CompTIA A or similar certification
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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