Data Management - DC Technician II
Data Management - DC Technician II
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Salary Not Disclosed
1 Vacancy
Job Description
The Data Center Tech support is responsible for providing first-level hands n feet support for data center operations including incident management hardware monitoring basic troubleshooting and hands-on assistance with server storage and network equipment.
Key Responsibilities:
Ensure the smooth functioning of day-to-day activities within the data center environment.
Monitor data center infrastructure and environmental conditions (power temperature humidity security system etc.).
Perform routine checks and walk thorough on servers storage and network devices.
Assist in sharing network device console iLO management console hardware installation decommissioning device and rack cabling and basic maintenance tasks.
Excellent troubleshooting and problem-solving skills
Coordinate with technical support team for issue resolution and change implementations.
Coordinate with Data Center service provider and logging the Remote Hand Support tickets and follow up till closures.
Maintain accurate data center documentation of equipment incidents and procedures.
Ensure compliance with physical security and access control policies and escort the vendor and visitors to the DC with valid scope.
Required Skills & Qualifications:
Diploma in computer science IT or related field.
Basic understanding of server hardware networking and operating systems.
Familiarity with ITSM tools and ticketing systems.
Strong attention to detail and willingness to work in a 24/7 shift environment.
Good communication and teamwork skills.
Employment Type
Full-time
