Computer Support Technician
Computer Support Technician
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-07-2025
Job Description
About this Position:
Job Title: Computer Support Technician
Performance Duties:
- Requires testing quality assurance configuration installation implementation maintenance and management of networked systems used for the transmission of information in data voice and/or video format ensuring systems availability functionality integrity and efficiency. Consultant may be granted administrative rights at the discretion of the client.
- Ensures the confidentiality integrity and availability of systems networks and data through the implementation maintenance and enhancement of information systems security programs policies procedures and tools.
- Provides customer support service including installation configuration troubleshooting customer assistance and training in response to user requirements.
- The Information Technology (IT) environment includes desktop and laptop computers a local area network Microsoft SQL Server and web-based applications hand-held and wireless technology along with case management and litigation support systems.
- Consultant would provide IT customer support including installation configuration troubleshooting customer assistance inventory management and/or training.
- Assist the IT Systems Management staff in the configuration installation and maintenance of networked systems.
- Performs assignments related to ensuring the confidentiality integrity security and availability of systems networks and data; performs routine assignments in support of the Office intranet and internet sites including converting content into workable web pages checking links repairing errors etc.
- Assist in the planning development and coordination of litigation support and case management service.
Required Knowledge:
- Incumbent should have the knowledge of the principles methods and practices for integrating information system components sufficient to plan coordinate and administer computer systems and optimize system performance knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.
- Knowledge of performance tuning tools database management and project management methods sufficient to optimize systems performance troubleshoot database performance problems and perform a wide range of systems administration functions.
- Knowledge of operating systems associated devices and the interoperability of systems sufficient to install upgrade troubleshoot test and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability integrity efficiency and reliability of servers.
- Ability to apply methods and practices for troubleshooting recovering adjusting modifying and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.
Educational Requirement:
- Successfully completed post-high school education.
Specialized Experience:
All individuals must have IT-related experience demonstrating some proficiency in each of the competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example IT certification) as appropriate.
All individuals must have IT-related experience demonstrating some proficiency in each of the competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example IT certification) as appropriate.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
Employment Type
Full-time
Key Skills
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