Receptionist
Receptionist
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Job Description
The Grand Rehabilitation and Nursing at Mohawk Valley is seeking a Part-time Receptionist!
Position Type: Part-time
Schedule: Flexible hours with some weekends
Pay Rate: starting at $15.50
About Us: The Grand Healthcare is committed to providing compassionate high-quality care across our long-term care and rehabilitation facilities. We focus on personalized treatment comfort and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe welcoming environment helping individuals achieve their highest level of independence and well-being.
Position Overview: We are currently seeking aReceptionistto welcome visitors residents and family members with a friendly and helpful attitude. The Receptionist provides information about the facilitys services visiting hours and relevant policies.
Receptionist Responsibilities Include:
Greeting and Assisting Visitors:Welcoming visitors residents and family members with a friendly and helpful attitude. Providing information about the nursing homes services visiting hours and relevant policies.
Answering Phones and Managing Inquiries:Handling incoming phone calls taking messages and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility resident status and general information.
Check-in and Check-out Procedures:Managing the sign-in and sign-out process for visitors ensuring they follow the established protocols.
Mail and Package Handling:Receiving sorting and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
Emergency Response:Being prepared to handle emergency situations such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
Coordinating with Staff and Residents:Communicating with nursing home staff including nurses caregivers and administrators to ensure effective coordination of activities and information.
Maintaining Reception Area:Keeping the reception area clean organized and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
Crisis Management:Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
Adherence to Policies and Regulations: Ensuring compliance with nursing home policies safety guidelines and relevant regulations.
Training and Orientation:Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
Receptionists Skills & Qualifications:
Experience with hospitality seniors health care and service deliverypreferred.
Customer Service/Hospitality background preferred.
Strong communication skills required.
Ability to work well with others in a fast-paced dynamic environment.
What you can expect from us:
Professional Growth & Stability
Weekly Pay
Paid Time Off (PTO)
Health insurance (Health Vision Dental)
401(k)
Employee perks including discount programs.
Innovative Training Programs & much more!
Smooth application process! Online Applications available for your convenience!Submit your application for thisReceptionistposition today and your personal recruiter will reach out to you.
Employment Type
Part-Time
