Receptionist
Receptionist
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Shift - Monday to Friday; 1st shift
$19-21/HR
What this job involves - The Receptionist is responsible for the delivery of amazing client and guest experiences by ensuring that all employees and visitors are assisted in a professional and friendly manner. This client-facing role provides the opportunity to combine your passion for service brilliant people skills and enthusiasm for creating a welcoming workplace environment.
What is the day to day
- Enthusiastically welcome employees and visitors
- Engage visitors employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
- Demonstrate confidence professionalism responsiveness and exceptional customer service skills
- Act as a central point of contact providing information and wayfinding for the facility
- Actively monitor and maintain the front desk lobby and common areas to ensure an environment that is safe clean organized and reflects brand standards
- Execute the badging process for employees visitors and third-party providers
- Implement and monitor standards of service to meet and exceed expectations
- Process mail incoming and outgoing along with other deliveries
- Connect with clients customers and support teams to proactively anticipate needs identify issues and deliver creative solutions
- Collaborate with all services within the facility and work with facilities management to ensure a safe and comfortable work environment
- Work across teams to proactively communicate and prepare for meetings and events to anticipate and address concerns and to ensure operations without incident
- Create work orders for custodial maintenance safety and security concerns through the appropriate channels/systems
- Identify potential risks and escalate as appropriate to ensure no privacy breech security incident or disruption to the Clients operations occur
- Perform ad hoc assignments and administrative support for seamless and timely delivery of services
- Implement and monitor standards of service to meet and exceed expectations
- Familiar with all services within the facility and works with facilities management to facilitate a client focused approach across services
Desired experience and technical skills
Required
- Experience in providing top-notch customer service
- Fantastic computer skills with the ability to learn multiple web-based softwares
Preferred
- Familiarity using CMMS or work order systems
Location:
On-site Durham NCJob Tags:
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Employment Type
Full-Time
