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Job Description
About us
At Yurbban Hospitality Group our mission is to bring happiness to people through the management of innovative and responsible tourism projects. We are guided by the following values:
- WOW!: We love originality and strive to surprise in every detail. We work with creativity active marketing and continuous innovation.
- CONSCIOUS: We aim to improve the world through responsibility and sustainability. We implement and collaborate on social responsibility projects to contribute actively.
- HONEST: We act ethically making decisions consistent with our culture. We prioritize transparency in our actions and communication.
- PASSION: We give our best in every challenge having fun when putting ideas into action.
- TEAM: We create together to achieve a shared goal where every opinion matters.
We operate accommodations and restaurants in cities such as Barcelona Madrid Sevilla Miami Bogot and Lima under the brands Yurbban UMA Suites and The Spot. As we continue to grow we seek passionate professionals in the hospitality industry who share our vision and want to contribute to creating exceptional guest experiences.
Why work with us
Working at Yurbban Hospitality Group is more than just a job; its an opportunity to grow innovate and make a difference. We foster a collaborative work environment where every opinion matters. We value creativity social responsibility and transparency. Here your work will have a purpose and youll contribute to the success of the company while growing both professionally and personally.
What can you expect working at YHG
At YHG you will enjoy competitive market salaries growth and development opportunities training programs and a dynamic and collaborative work environment. Some of our additional benefits include:
- Career development opportunities within the Group.
- Regular team-building activities.
- Continuous training and innovation opportunities.
- Flexible work schedules.
- Discounts on group accommodations.
- Vision Dental Alternative Care plans.
- Retirement Plan.
- Paid Time off.
- Holiday paid.
Key responsibilities
You will be responsible for delivering exceptional service to our guests by providing food and beverage service from our menu. This role includes serving guests seated at the lobby bar as well as at the indoor and outdoor Amalia Caf tables.
- Greet guests warmly and provide them with menus.
- Take food and drink orders accurately using lightspeed and Square POS system.
- Serve food and beverages in a timely manner while ensuring presentation standards are met.
- Assist guests with any dietary restrictions or preferences providing knowledgeable recommendations.
- Process payments using the cash register and ensure accurate billing.
- Maintain cleanliness of the dining area including tables chairs and service stations.
- Adhere to food safety regulations and maintain high standards of hygiene.
- Collaborate with kitchen staff to ensure smooth service flow and guest satisfaction.
- Handle guest complaints professionally and efficiently striving to resolve issues promptly.
What are we looking for
We are looking for a customer-focused professional and proactive individual who thrives in a fast-paced hospitality environment. Previous experience in a hotel or resort is preferred but not mandatory. The ideal candidate should possess:
- Strong customer service skills with a guest-first mindset.
- Excellent communication skills both verbal and written; multilingual abilities are a plus.
- Familiarity with front desk operations and phone systems is advantageous.
- The ability to work flexible hours including nights and weekends as needed.
- A positive attitude strong work ethic and ability to work well in a team-oriented environment.
- Physical stamina to lift heavy luggage and stand for extended periods.
- Availability to work 8-hour shifts (morning evening and night shifts available) weekends and holidays required.
Qualifications:
- Previous experience in a restaurant or food service environment is preferred but not required.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Strong customer service skills with an emphasis on guest satisfaction.
- Knowledge of culinary terms and food safety practices is beneficial.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills and the ability to work as part of a team.
Schedule: This position requires fully availability during mornings and afternoons shift of 8 hours could be arranged between 6:00 am to 12:00 am weekends required.
Work Location: Miami South Beach FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
If you are passionate about hospitality enjoy providing outstanding guest service and thrive in a dynamic environment we want to meet you!
Apply now and become part of Yurbban Hospitality Group at Miami Beach!
Employment Type
Full Time
