Solutions Associate, Data Cloud Applications
Solutions Associate, Data Cloud Applications
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Job Description
Solutions Associate Data Cloud Applications
Job Location: Bangalore
Description: Zeta Global is seeking a Solutions Associate for our Data Cloud Applications team to drive operational excellence client support and solution innovation. This role provides critical leverage to the team by supporting projects related to knowledge sharing operational execution and strategic solution enhancement. The Solutions Associate will work closely with Zetas key partners to help win new business grow existing accounts and maintain their competitive edge. They will have the autonomy to develop unique working models that best fit their strengths and workflow preferences while maintaining strong collaborating with the broader Zeta team and client stakeholders. The Solutions Associate will play a key role in informing Zetas product roadmap by capturing client feedback and identifying opportunities for greater efficiency and effectiveness. Success in this role will be measured by the ability to deliver on critical client requests and contribute meaningfully to client satisfaction and long-term growth.
Roles & Responsibilities
Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph attributes and signals to support audience curation and data-related inquiries
Demonstrate a deep understanding of Zetas Opportunity Explorer solutions with the ability to demo these solutions internally and externally
Identify strategic opportunities from Data Cloud Intelligence solutions and present actionable findings to client stakeholders during insight readouts.
Act as a primary point of contact for Data Cloud-related questions from client account teams providing accurate and timely support.
Offer strategic recommendations during RFP responses identifying creative applications of Zetas identity intelligence and activation solutions to differentiate client proposals.
Train client account teams on how to leverage Data Cloud Intelligence solutions enhancing client teams ability to independently utilize platform features
Support day-to-day Data Cloud operational requests ensuring smooth execution of client initiatives
Independently kick off and troubleshoot Data Cloud reports ensuring timely and successful delivery to stakeholders.
Audit and maintain client accounts verifying that all requested solutions are accurately loaded and active.
Capture client needs and feedback that align with the Zeta product roadmap acting as a liaison between client teams and Zetas Product team.
Advocate for client-driven enhancements ensuring client needs are communicated clearly to influence future platform developments
Qualifications
Thrives in a challenging fast-paced entrepreneurial environment with real-time impact on day-to-day business championing a high agency mindset
Highly organized and detail-oriented with proven ability to manage multiple projects and prioritize effectively under dynamic conditions
Analytical thinker comfortable with quantitative analysis and data interpretation
Translates complex data findings into clear concise and compelling narratives tailored to various audiences
Creative problem-solver who can think outside the box to develop innovative solutions
Collaborative team player with strong independent working skills; self-motivated and dependable in driving initiatives forward
Proficient in Excel (VLookups Pivot Tables Logic-based queries data cleaning & filtering)
Advanced in Microsoft PowerPoint for professional client-facing presentations
Preferred Qualifications
Expert in Microsoft PowerPoint
Proficient in Tableau
Working understanding of SQL and relational databases
Company Summary:
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley former CEO of Apple Inc and Pepsi-Cola the Company combines the industrys 3rd largest proprietary data set (2.4B identities) with Artificial Intelligence to unlock consumer intent personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform which powers end to end marketing programs for some of the worlds leading brands. With expertise encompassing all digital marketing channels Email Display Social Search and Mobile Zeta orchestrates acquisition and engagement programs that deliver results that are scalable repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race gender ancestry color religion sex age marital status sexual orientation gender identity national origin medical condition disability veterans status or any other basis protected by law. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
IC
Employment Type
Full Time
Key Skills
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