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HUB Internationalis a leading global insurance brokerage that provides a broad array of property and casualty life and health employee benefits investment and risk management products and services. We are seeking dynamic and highly motivated Customer Service Professionals to join our team.
Why Choose HUB
Throughout our network of more than 600 HUB offices in North America we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
HUBs Customer Service professionals provide critical support to our customers through account management claims management day-to-day client oversight and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources you will be amongst some of the industrys top talent to help guide and support our customers needs and provide them with innovative solutions.
This role requires an individual who is professional and who displays the drive determination and self-motivation to maintain a client base. The individual will provide professional courteous account management and broker services to assigned clients having the primary responsibility for account retention. The Senior Account Manager will work alongside a Producer to service and maintain existing accounts while uncovering opportunities for increasing business.
Associate Account Manager
TheAssociate AM will provide professional courteous service to our customers producers and company a positive attitude the AssociateAccount manager will provide a high level of support in obtaining maintaining expanding and servicing our employee benefits AMwill work with producers to maintain synergy among HUB corporate goals carrier requirements and the needs of our customers.
Responsibilities
Respond promptly and professionally to the service needs of our insureds.
Provide clerical and technical support to Producers to benefit clients and to reach agencys strategic business goals.
Assist producer in adding coverages to existing accounts.
Produce quote requests spreadsheets and other related items while verifying their accuracy.
Maintain controls on renewals to ensure timely preparation and processing.
Prepare summaries of insurance and proposals as needed for account review.
Remarket renewals contact clients create renewal proposals and handle other renewal activities in coordination with the producer.
Refers current and prospective clients to other departments for solicitation of those lines of business.
Adhere to all Agency systems procedures and state regulations.
Communicate effectively orally and in writing.
Broad knowledge of insurance products and usages and ability to work independently.
Ability to utilize computer programs and understand functionality.
Oversee functions performed by Assistant CSSs.
Maintain required client filing.
QUALIFICATIONS
High School diploma or equivalent; AA and/or college degree preferred
12 years of experience in employee benefits healthcare insurance or with a carrier preferred.
Life & Health Insurance License preferred; or willing to obtain within 90 days of employment.
Excellent written and oral communication skills with the ability to interact effectively with clients prospects and colleagues
Ability to interpret and understand insurance policy forms and coverage details
Ability to thrive in a collaborative team-oriented environment while also working effectively with a high degree of autonomy
Ability to take direction and follow instructions effectively while demonstrating initiative and attention to detail
Ability to work in a face paced rapidly changing environment with flexibility adaptability efficiency and organization
Strong MS Office skills e.g. MS Word MS Excel and PowerPoint
Ability and willingness to utilize companys computer system and software
Above average mathematical skills.
Hybrid work schedule; must be in office minimum of three days weekly.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Full-Time