Chief Operating Officer

CHIEF OPERATING OFFICER

About the Role

Weve built something special at Thomas Cuisine: an amazing culture teams that care deeply and a mission that actually means something. Our commitment to REAL food genuine service and enduring relationships isnt just a taglineits how we work.

Now its time to scale.

Were looking for a Chief Operating Officer (COO) who can take our strong foundation and help us grow while staying true to who we are. Youll lead a talented
operations team across corporate dining healthcare senior living education and professional sports. Youll also guide the development of scalable systems and help evolve our operating models to meet whats next.

This role is about building the right systems and playbookssmart scalable and values-alignedwithout turning us into something rigid or generic. We believe in structure and standards but we also believe in flexibility creativity and doing whats right for our people and those we serve. Were looking for someone who thrives in complexity leads with clarity and brings energy and high expectations to the table.

If youre fired up about REAL food that fuels people and operations that scale with purpose we want to meet you.

What Youll Do

• Oversee operations across our national footprint ensuring consistency quality and exceptional experiences in every location through exceptional team and client relationships.
• Design and implement systems tools and processes that enable growth while protecting what makes Thomas Cuisine unique.
• Operationalize our REAL food values. Support culinary and procurement leaders to ensure these standards are reflected in every order guide every dish and every location.
• Lead innovation in how we serve. Develop new operating models and services that meet evolving client needs and create long-term value.
• Ensure our teams deliver consistently excellent food and service. Strengthen client relationships by showing up with solutions follow-through and care.
• Develop and support high-performing mission-aligned operations leaders. Create a culture of excellence accountability and personal growth.
• Lead with discipline and data. Ensure operational decisions reflect strong financial management for both Thomas Cuisine and our client partners.
• Align our supply chain strategy REAL food commitments and operational practices.

Who You Are

• A multi-unit operations leader with 10 years of experience in food service hospitality or contract services
• Comfortable in the boardroom the kitchen and the field
• A systems thinker who understands the balance between consistency and flexibility
• Financially fluent and results-driven with a strong grasp of KPIs and P&Ls
• A creative problem-solver who imagines solutions beyond whats been done
• Passionate about food that nourishes and connects people
• A clear communicator who leads with both candor and respect
• A natural coach who develops talent and builds strong teams
• Excited by growth and ready to help shape whats next
• Willing and able to travel 50-75% to support our teams and clients
• Ideally resides in one of our core markets: Boise ID Salt Lake City UT Denver CO Dallas TX San Francisco CA Los Angeles CA Seattle WA Phoenix AZ or Chicago IL

Why Thomas Cuisine

Were privately held mission-driven and growing with purpose. Our teams believe in REAL food in building meaningful relationships and in doing things the right way. If that sounds like your kind of place wed love to start a conversation.

Required Experience:

Chief