People Operations Specialist (3-month FTC)

About Cleo

At Cleo were not just building another fintech app. Were embarking on a mission to fundamentally change humanitys relationship with money. Imagine a world where everyone regardless of background or income has access to a hyper-intelligent financial advisor in their pocket. Thats the future were creating.

Cleo is a rare success story: a profitable fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isnt just a job; its a chance to join a team of brilliant driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If youre driven by complex challenges that push your expertise the chance to shape something truly transformative and the potential to share in Cleos success as we scale while growing alongside a company thats scaling fast this might be your perfect fit.

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Were looking for a People Operations Specialist for a 3-month fixed-term contract to help us build and support a world-class employee experience as we scale. In this role youll play a key part in managing the full employee lifecycle driving process improvements and making sure our people systems and workflows run smoothly across our global team.

What youll be doing:

• Youll manage the entire employee lifecycle end-to-end
• Youll help to manage the way we hire & pay people - building key relationships with our payroll EOR & PEO providers to support our global people infrastructure.
• Youll support the wider People Operations team to deliver on key projects collaborating on initiatives including Onboarding People Dashboards Tooling Implementation & many more! Youll be a key player in the success of the People Operations deliverables.
• Youll be our HR stack whisperer! Working to ensure our systems are smoothly integrated fit for purpose & our People Data is clean & up to date.
• Youll be a champion for our People compliance. Managing all employee documentation & supporting our People Partners where needed.
• Youll be keen to scope out steering opportunities for process improvement helping to ensure our People workflows are set up to facilitate our scaling teams needs & delivering a consistent employee experience.

About you

• You have 2-3 years of experience working in People Operations - youre able to demonstrate the impact youve made on People Processes so far.
• Youve had exposure to managing payroll.
• You know your HR tech! Youve been a super user of an HRIS & other People Systems (we use Hibob & Rev People).
• Youve had some exposure to working across multiple geographies - with exposure to PEO & EOR workings desirable.
• You have a keen eye for improving processes and have proven experience automating manual workflows.
• You know all about scaling companies - youve worked in a high growth fast paced environment before (tech is desirable).
• You have experience working in a People Team that supports multiple geographies.
• Youve got a good understanding of shortcuts & formulas in Excel/Google Sheets.
• Youre super detail oriented & attention to detail is a top skill.
• Youre trustworthy and comfortable managing sensitive issues and data.
• As a nice to have youll have experience working with subsidiary businesses in Poland.

What do you get for all your hard work

• A competitive compensation package. You can view our public progression framework and salary bandings here: This is a PO3-level role and we can pay between 53000 - 68000 pro-rata depending on experience.
• Work at one of the fastest-growing tech startups backed by top VC firms Balderton & EQT Ventures
• Other benefits;
  • Employer-matched pension contribution up to 6%
  • Private Medical Insurance with Vitality (all pre existing conditions covered) & dental cover with Bupa
  • 25 days annual leave a year pro rata
  • Expand your knowledge with access to cutting-edge online courses
  • Online courses to level up your skills like coding SQL etc and well pay for your OpenAI subscription
  • Enhanced sickness compassionate bereavement pregnancy loss leave
    
    

We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socio-economic backgrounds.

If theres anything we can do to accommodate your specific situation please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If youre an existing user youll still have access to the app. But some features wont be available (just for a little while). Why 99% of our users are based

in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then well be able to apply what we learn to better support our UK users in the future.