Operations Manager Central Europe
Operations Manager Central Europe
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Salary Not Disclosed
1 Vacancy
Job Description
PERGOLUX is the worlds leading pergola e-commerce brand rapidly expanding in Australia with a young ambitious start-up-driven team thats redefining outdoor living - Scandinavian style.
As Operations Manager Central Europe you take full ownership of our e-commerce warehouse and logistics operations across the region - ensuring reliable high-performance delivery for every customer every time. You lead with precision and impact: managing teams optimizing processes and partnering closely with carriers and HQ. Youre the engine room behind our customer promise hands-on data-driven and obsessed with getting it right. This role requires you to be able to frequently travel to Fulda (Warehouse) and Frankfurt (Office).
Tasks
- Operational Leadership: Take full ownership of daily warehouse and logistics operations across Central European markets ensuring smooth and reliable execution.
- Warehouse Management: Lead all aspects of warehouse operations including workforce allocation layout design space optimization and implementation of health & safety protocols.
- Performance Monitoring: Oversee key metrics such as outbound service level order accuracy warehouse worker efficiency and Logistical cost per order. Use insights to drive actionable improvements.
- Team Oversight: Manage warehouse teams and their leaders across multiple locations in the future ensuring high productivity motivation and compliance with operational standards.
- Carrier Relationship Management: Serve as the primary operational contact for carrier partners. Ensure effective forecast sharing incident resolution and performance tracking.
- Process Improvement: Drive continuous improvement initiatives including Warehouse Management System (WMS) rollouts lean process implementation and logistics network optimization.
- P&L Responsibility: Own and manage the full warehouse and last-mile operational P&L for the region aligning performance with business targets and customer expectations.
- Cross-Functional Collaboration: Work closely with planning customer service product and HQ operations teams to align regional execution with broader company goals.
Requirements
- Operational Expertise: Proven track record in warehouse or logistics operations management ideally across multiple sites and countries.
- Leadership Experience: Strong leadership and people management skills with the ability to inspire develop and guide warehouse teams to success.
Data-Driven Mindset: Comfortable working with KPIs reports and dashboards to identify performance gaps and opportunities for improvement. - Process Focus: Hands-on experience with warehouse process optimization WMS implementation and lean logistics initiatives.
- Communication Skills: Excellent communication skills in English & German. Able to build strong relationships with internal and external stakeholders.
- Problem Solver: You stay calm under pressure and know how to navigate operational challenges quickly and : Willingness to travel especially to the Warehouse on a consistent basis.
Benefits
- Massive growth and career acceleration: PERGOLUX launched just 4 years ago with 4 people - today were over 250 strong across the globe. Join as an operations leader of our core markets and play a pivotal role in building our operational excellence.
- Clear leadership path: This role offers direct potential to take over teams and shape the future of operations in a fast-scaling market.
- Real ownership: Youll have the autonomy to design and improve systems processes and culture - we move fast iterate daily and value those who take initiative.
- Zero corporate fluff: Were builders and hustlers not clock-watchers. If you want to fast-track your career take on big responsibility and thrive in a high-performance environment - this is your place.
- Tight-knit team energy: Be part of an ambitious team thats winning together. Regular team events lunches and direct collaboration with founders and leadership are part of the journey.
- Visible impact: Your work directly affects customer happiness brand reputation and market growth - you wont just see the impact youll drive it.
- Central office location
- Hybrid work model (80% on-site 20% remote)
- Ergonomic workstations and modern laptops
- Access to the Corporate Benefits portal
- Employee discounts on PERGOLUX products
- Motivated and supportive colleagues who help each other
- Free drinks and snacks
- Employee referral program
Employment Type
Full Time
