Office Manager
Office Manager
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Job Description
Job Summary
Job Description
What is the opportunity
The Office Manager is a key role and a main point of contact for administrative support/functions at RBC Global Asset Managements (GAMs) Toronto Offices (currently 155 Wellington and Mississauga). You will manage 3 direct administrative reports. Responsibility to ensure that RBC GAMs office floors are maintained in a cost- effective safe and secure environment and to oversee the effective provision of office services to RBC GAM staff in the Toronto area. You will provide facilities and some compliance support for Operations. There is direct engagement with RBC and GAM leadership with a high level of exposure to confidential information. You will be a resource for assisting staff find what they need to do their day-to-day jobs and keep staff informed of office procedures.
What will you do
Supervision of main reception desk which includes boardroom bookings catering requests stationary ordering expense reporting access card requests receiving/preparing couriers. Ensure that staff provide the needed administrative services to the required standards
Responsible for ensuring a clean safe and efficient office environment
Overall responsibility for Health and Safety of RBC GAM floors and staff in Toronto
Supervision of Facilities Coordinator in day-to-day office occurrences ensuring premises is in working order. Includes mailroom functions i.e. sorting delivering and arranging incoming and outgoing mail.
Collect and track for Investment Management team (from Compliance site) gifts and entertainment received and submitting to Managing Director Senior PM and Head of Portfolio Solutions for review.
What do you need to succeed
Must Have
3-5 years of office management experience with emphasis managing and working in a financial office environment. Role requires 5 days/week in the office.
Post Secondary or Undergraduate business degree.
A self-starter with strong time management and organizational skills. Very organized with a high attention to detail in a fast paced ever changing work environment
Effective problem identification analytical and resolution skills along with excellent interpersonal oral written and presentation skills.
Strong ability to interact with all levels of staff and must be able to maintain relationships that will relate to the overall success of the established firm goals.
Nice to Have
Customer service experience
Independent and self-directed.
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic collaborative progressive and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
Job Skills
Administrative Support Budgeting Calendar Management Confidentiality Group Problem Solving Human Resources (HR) Interpersonal Relationship Management Office Administration Office Services Presentation Software Records Retention Security Management Supervision Team Management Word Processing SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
IC
Employment Type
Full-Time
