Senior Director, Funding Operations
Senior Director, Funding Operations
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1 Vacancy
Job Description
Why join us
Were on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions we empower our customers to express themselves connect with the world and live richer lives.
At Tobii Dynavox you can grow your career within a dynamic global company that has a clear impactful purpose - with the flexibility to also do what truly matters to you outside of work. Whats more youll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team youll have the power to make it happen. Youll solve challenges deliver solutions and develop new efficient processes that make a direct impact on our customers lives.
Position Summary
The Senior Director Funding Operations is a critical leadership role responsible for driving the strategic vision operational excellence and commercial success of the Funding Operations function. This role oversees the end-to-end funding lifecycle from intake to reimbursement including coordination with Contracts Appeals Billing and Collections teams to ensure alignment with revenue targets and organizational priorities.
The ideal candidate is a transformative leader who thrives in dynamic environments champions continuous improvement and fosters a culture of accountability innovation and execution. This role plays a key part in accelerating reimbursement outcomes improving first-pass success rates and driving revenue realization through optimized funding operations.
Strategic Leadership & Execution
Define and execute a clear data-driven strategy for Funding Operations aligned with enterprise revenue goals commercial partnerships and efficiency targets.
Develop and implement scalable processes KPIs and tools to ensure consistency and high performance across North America.
Act as a key business partner to leadership across Sales Finance and Operations to drive strategic alignment revenue forecasting and pipeline planning.
Continuously assess and evolve the strategy based on market dynamics payer trends and organizational priorities.
Drive strategy execution to ensure the function delivers on targets and OKRs while preparing the organization for future growth.
Operational Excellence & Cross-functional Collaboration
Partner closely with Contracts Appeals Billing and Collections teams to optimize the full revenue cycle identify friction points and implement solutions that improve throughput cash flow and customer satisfaction.
Analyze performance data to identify trends risks and opportunities for continuous improvement and operational efficiency.
Establish rigorous governance and change management processes to support the successful adoption of new initiatives tools and workflows.
Lead efforts to reduce funding turnaround time minimize denials and enhance funding eligibility validation processes.
Collaborate with leadership department heads and project teams to assess the impact of proposed changes and create stakeholder-focused change management plans.
Develop comprehensive management plans to drive cross-functional adoption and communicate outcomes effectively.
People Leadership & Team Development
Foster a high-performing team culture centered on accountability ownership and continuous development.
Lead coach and mentor managers and directors within the Funding team driving performance skill development and business acumen.
Attract retain and grow top talent to support long-term growth and capability building within the function.
Promote a collaborative learning-oriented culture that values innovation and operational excellence.
Deliver on growth and efficiency targets and recruit the right talent to meet scaling demands.
Ensure continuous upskilling of Funding managers and directors in recruitment performance management business understanding and leadership.
Model strong leadership and provide targeted coaching feedback and development opportunities across the team.
Change Management & Innovation
Drive process improvement initiatives across the funding and revenue cycle ecosystem using data to identify root causes inefficiencies and opportunities for innovation.
Lead efforts to streamline systems eliminate manual work and implement tools that enhance scalability and consistency.
Own the execution of large-scale transformation projectsfrom change design to adoption and post-launch optimization.
Champion automation digital solutions and systems integration to modernize funding operations and enable scale.
Set strategies to future-proof the funding function by leveraging innovation and emerging technologies.
Promote a culture of ownership and accountability empowering team members to drive continuous improvement.
Qualifications
10 years of progressive experience in funding operations revenue cycle management or a related function; experience in the healthcare or insurance industry is strongly preferred.
Proven track record of driving commercial outcomes and leading cross-functional initiatives.
Exceptional leadership skills with experience managing large teams and developing future leaders.
Strong analytical skills with the ability to derive insights from complex data sets and drive performance improvements.
Demonstrated success in leading change management and continuous improvement programs.
Excellent communication stakeholder management and influencing skills across all levels of the organization.
Familiarity with payer guidelines reimbursement programs (e.g. Medicaid/Medicare) and regulatory compliance is a strong plus.
This role requires up to 10% travel primarily for leadership meetings cross-functional collaboration and alignment with regional teams.
Apply today!
We believe in empowering individuals - including our own employees - to reach their full potential. So if you want to change lives while growing your own career wed love to hear from you.
Required Experience:
Exec
Employment Type
Full-Time
