Service Advisor
Service Advisor
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Job Description
Germain Toyota of Columbus
Automotive Service Advisor
Columbus OH
At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.
As an Automotive Service Advisor you will own thecustomer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status repairs and diagnostics. Well-versed in product offerings inventory needs technician scheduling and customer service.
Responsibilities:
Answerservice calls set and confirmappointments
Writerepair orders
Act as a liaison between the technician and customer
Assistyour client through the service process.
Collaborate with various team members for loaner availability proper warranty processing and disclosure
Qualifications:
At least 2 years ofexperience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Germain Offers:
Comprehensive Coverage & Health Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.
For immediate consideration visit us at.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
LP
Required Experience:
Unclear Seniority
Employment Type
Full-Time
