drjobs Sales & Acquisition, Senior Manager

Sales & Acquisition, Senior Manager

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Mississauga - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and BMO. To learn more visit .

About the role:

Clutch is transforming the online car-buying experience by building a modern data-driven organization that challenges the conventions of a legacy looking for a high-performing Senior Manager of Sell to Clutch to drive operational excellence and lead a dynamic team focused on delivering a world-class customer experience. This is a hands-on role that blends strategy and execution. Youll oversee day-to-day operations accelerate team performance and serve as a key partner to senior leadership as we scale our customer engagement efforts.

What youll do:

  • Lead and develop a high-performing team of Customer Advisors and Sales Development Representatives
  • Drive team accountability through performance management coaching and structured development plans
  • Manage hiring onboarding and talent development in partnership with People Ops.
  • Maintain oversight of customer escalations.
  • Enforce operational standards and best practices across the organization.
  • Build and maintain dashboards to monitor funnel performance customer behavior and conversion metrics.
  • Analyze CRM and transactional data to extract insights and identify opportunities for optimization.
  • Lead regular performance reviews and translate data into clear actionable plans.
  • Execute cross-functional initiatives to improve customer experience and operational efficiency.
  • Implement scalable processes and automation to reduce friction and improve throughput.

Qualifications

  • 5 years of direct team leadership experience preferably in high-growth or technology-enabled environments
  • Proven ability to manage cross-functional initiatives and lead strategic planning processes
  • Strong analytical skills with experience building dashboards and using data to drive business outcomes
  • Familiarity with CRM tools (e.g. HubSpot Salesforce) and reporting platforms (e.g. Looker Power BI); SQL experience is a strong plus
  • Ability to operate independently make high-quality decisions under pressure and execute with speed
  • Excellent communication and stakeholder management skills
  • Experience in consumer finance or automotive operations is a plus
  • Multilingual capabilities are considered an asset


Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .


Required Experience:

Senior Manager

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.