Practice Manager
Practice Manager
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Monday - Friday 9am to 6pm
2 hybrid days after 90 days
Required:
EPIC experience required or any EMR systems
Proficient in Microsoft (Word PowerPoint Excel Outlook Teams)
Experience working in an academic healthcare environment preferred
Job Summary
Summary Responsible for small-medium single-site practice or smaller multi-site practices (Bridge/Hope Clinic). Provides direct supervision of the administrative and clinical support staff and operational duties and functions. As a member of the leadership team provides administrative cross coverage to manage staffing and/or operational issues.Oversees the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring orientation and evaluation of staff. Administers corrective action if appropriate.
-Assists in the career development of practice employees through on-going coaching counseling and training. Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff. Evaluates develops and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics. Collaborates with practice leaders on the preparation of the practices annual budgets.
-Oversees the departments payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures. All other duties assigned. Entry Level Manager Role
Qualifications
Education
Bachelors Degree Related Field of Study required
Experience
supervisory experience 2-3 years required experience working in an academic healthcare environment 2-3 years required
Knowledge Skills and Abilities
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Analytical and math skills.
- Knowledge of Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Employment Type
Full-Time
