Senior Business IT Planning Manager

Education:

• Bachelors degree in computer science Information Systems Business Administration or financial related field and five years professional work experience. Work experience can substitute on a year for year basis for the degree.
• Special consideration will be given to candidates with Scrum Master certification.

Experience:

• The candidate must have a minimum of seven (7) years IT and business work experience with a broad range of exposure to various technical environments and business segments.
• Experience managing team(s) responsible in strategic planning infrastructure and/or operational support functions.
• This experience must also be in a professional environment in public sector technology organizations.
• Candidate will be expected to describe multiple past experiences with business process tools and how they were deployed for a successful outcome.

Job Specific Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge skills and abilities in the following areas:

• Knowledge of transportation technology operations.
• Experience understanding business strategy and leading work to align technology with that business strategy.
• Expertise in strategic planning tactical execution project management process management and gap analysis solutioning communication plans and change management.
• Knowledge and experience leveraging both IT solutions and business process improvements.
• Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications.
• Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions including missing or duplicate functionality in existing applications.
• Ability to work effectively with users and a project team to identify and document requirements for the maintenance enhancement modernization remediation or development of computer application systems including technical overviews and context diagrams.
• Ability to develop and manage business and information systems technical documentation in accordance with the Departments standards.
• Knowledge of relational database theories and concepts.
• Skill in testing complex applications and interpreting whether requirements and designs were met in the product.
• Ability to plan organize coordinate and prioritize work assignments for him/herself or lower-level analysts.
• Skill in accurately preparing schedule estimates for requirements analysis and computer programming tasks in a computer application maintenance environment.
• Ability to work effectively with other resources to build efficient viable solutions in the maintenance of business applications utilizing all established Departmental standards.
• Ability to interpret and communicate technical information related to computer programming and data processing both verbally and in writing.
• Advanced skills with Microsoft products: Word Excel PowerPoint Visio and Power BI.
• Experience working on complex technology solutions.
• Knowledge of project management practices and agile methodologies.
• Knowledge of Rules 60GG-1 through 5 F.A.C.

Preferred KSAs:

• Skill in performing QA reviews and providing valuable feedback in determining that standards are met and that documents are complete and comprehensive.
• Knowledge of accounting concepts.
• Ability to understand and communicate highly technical and business requirements or concepts.
• Skill in data conversion techniques data cleansing approaches and validating data relationships.

General Knowledge Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge skills and abilities in the following areas:

• Communication: Ability to clearly convey information in both written and verbal formats to individuals or groups in a wide variety of settings (i.e. project team meetings management presentations etc.). Must have the ability to effectively listen and process information provided by others.
• Customer Service: Works well with clients and customers (i.e. business office public or other agencies). Able to assess the needs of the customer provide information or assistance to satisfy expectations or resolve a problem.
• Decision Making: Makes sound well-informed and objective decisions.
• Flexibility: Open to change new processes (or process improvement) and new information. Has the ability to adapt in response to new information changing conditions or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Interpersonal: Shows friendliness courtesy understanding and politeness to others.
• Leadership: Motivates encourages and challenges others. Adapt leadership styles in a variety of situations.
• Problem Solving: Ability to identify evaluate and use sound judgement to generate and evaluate alternative actions and make recommendations as accordingly.
• Team Building: Encourages inspires and guides others toward accomplishing the common goal.