Solution Designer, Product

WHO ARE WE

The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google TikTok eBay ASOS Zoopla Twitch Patagonia and many more.

Our team of 4000 digital specialists across 30 locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our big enough to cope small enough to care ethos providing an inclusive supportive and exciting place to accelerate your career.

JOB PURPOSE:

Were seeking an experienced Solution Designer who focuses on product who thrives at the intersection of people business and technology. This role is truly mixedbalancing client-facing leadership strategic thinking and hands-on design execution.

As a key member of our design team you will not only shape and execute digital products but also take ownership of early client engagements guiding them towards larger strategic initiatives. Youll be comfortable pitching and selling design-led thinking framing opportunities for innovation and leading clients through the product discovery and definition phasesultimately driving work that grows into a larger pipeline.

This role requires the ability to swiftly shift gearssome days youll be working alongside clients to define product strategy and business opportunities; other times youll be hands-on fine-tuning interfaces and ensuring seamless executionall in the pursuit of creating digital products that customers will love.

KEY RESPONSIBILITIES:

• Own the end-to-end design process for a variety of digital products including web applications mobile applications spatial platforms and other digital experiences.
• Lead client engagements acting as the primary design partnerhelping shape vision define opportunities and guide projects into larger strategic initiatives.
• Pitch and sell design-led thinking effectively articulating the value of product design in business growth user experience and digital transformation.
• Research and define problem spaces ensuring market fit usability and alignment with client objectives.
• Translate user research insights into actionable design solutions that directly address pain points and elevate customer experiences.
• Develop and present compelling design artifactsincluding wireframes prototypes high-fidelity mockups and interactive demosto communicate design concepts to stakeholders.
• Establish and apply visual design principles including branding typography and UI design to create cohesive and engaging digital experiences.
• Align design strategy with business objectives helping clients navigate ambiguity frame opportunities and drive product innovation.
• Continuously improve processestesting and evolving frameworks methodologies and tools to elevate design practice within DEPT.
• Champion collaboration across disciplines working closely with product managers engineers and other stakeholders to ensure successful delivery of digital products.

SKILLS AND PREVIOUS EXPERIENCE:

• A strong hands-on designer with an exceptional eye for detail capable of crafting high-quality user-centric digital experiences.
• Ability to sell do and present the workcomfortable pitching concepts executing designs and confidently articulating solutions to clients and stakeholders.
• Proven ability to lead client engagementscomfortable pitching selling and guiding clients through early design phases to shape larger strategic initiatives.
• Experience in product strategy and digital innovation understanding how to connect user needs business goals and technical feasibility into scalable solutions.
• Strong business acumen with the ability to identify opportunities frame design as a driver of business growth and influence stakeholders at all levels.
• Proficiency in design/development/collaboration tools including Figma / Figjam Miro Adobe Creative Cloud suite Confluence/Jira (or equivalent).
• Ability to navigate ambiguity leading teams and clients through complex problem spaces to uncover opportunities and drive product clarity.
• Exceptional communication and presentation skills with the confidence to articulate design rationale influence decision-making and inspire stakeholders.
• Experience successfully guiding projects from conceptualisation to product release ensuring seamless execution and high-quality delivery.
• Ability to lead business development (BD) sales and pitching initiatives proactively driving growth and new opportunities for DEPT.
• Previous experience in a digital agency consulting or high-growth product environment where client interaction and strategic thinking were key.
• Understanding of engineering and development practices including familiarity with software development methods platforms and infrastructure.
• Comfort working in fast-paced environments balancing hands-on design work with leadership responsibilities.
• Above all youre a great humancollaborative adaptable and passionate about creating meaningful digital experiences.

THE PERKS!

Youll have access to our Benefits offering. This includes an abundance of additional leave offerings (think Doona Day Birthday leave and Parental leave options for all) annual working from-home allowances and access to development opportunities.

This is your chance to be part of a team of humans - we come together in support love and humanity to celebrate what makes each of us special. If that sounds like you get in touch!
Check us out!

Not sure you meet all the qualifications Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they feel they may not meet every qualification when in fact they often do!

DEPT is proudly committed to creating a diverse and inclusive environment and strongly encourage you to apply. In addition we strive to provide a safe space for all please let us know confidentially if we can provide any additional support or accommodations for you to fully participate in our recruitment experience. Contact to notify us of any needs related to completing the job application or taking part in our interview process.

Please note that the successful applicant for this position will be subject to a background check in line with legislative requirements

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

Learn more about our diversity equity and inclusion efforts here