Scheduling Coordinator
Scheduling Coordinator
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Job Description
Primary Location
Job Description Summary
About the Role
Service Streams Utilities division are currently seeking a Scheduling Coordinator - Advanced Meteringto join our growing company.
Nature of position: 6 Months / Fixed-Term Contract
Location: Collins St Melbourne (Flexible work arrangements available)
Reporting Line: Team Leader
Key Responsibilities
- Triage Work Orders by identifying follow up tasks to ensure a successful site visit.
- Make phone calls to customers and building managers to arrange access for our meter technicians.
- If required seek technical clarification about a work order from field supervisors/QA team to identify the triage action.
- Coordinate technician availability with the work allocation team.
- Accurate data entry in clients systems and Excel sheets.
- Ensure all work performed is in accordance with contractual requirements to company standards and to the satisfaction of the client.
- Undertake and complete any other duties as requested by Team Leader / Manager.
- Strong focus on compliance and problem-solving.
Skills and Experience
- Minimum 12 months in a customer service administrative or technical support role is essential.
- Competencies in MS Office suite: Word Excel Outlook is essential
- Basic technical knowledge of electrical metering work is an advantage.
- Excellent organisational and administration skills.
- High level attention to detail and proactively meet deadlines.
About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australias essential services networks across telecommunications utilities transport defence and social infrastructure industries. Specialising in designing constructing and maintaining new and existing networks we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders people with disabilities LGBTQI individuals and other diverse groups. As a signatory to the Veterans Employment Commitment we also value the skills and experience of ex-ADF members and their partners strongly considering veterans who meet the key criteria for our employment opportunities.
Service Streamdoes not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Required Experience:
IC
Employment Type
Full-Time
