IT Specialist I
IT Specialist I
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Salary Not Disclosed
1 Vacancy
Job Description
Title: IT Specialist I
State Role Title:
Hiring Range: Starting Salary $47000 (salary commensurate with experience)
Pay Band: 4
Agency: Dept Behavioral Health/Develop
Location:Western State Hospital
Agency Website: Type: General Public - G
Job Duties
Western State Hospital is seeking a full time IT Specialist I who will provide system technical support for specialized network infrastructure applications and systems within Western State Hospital (WSH) and the Commonwealth Center for Children and Adolescents. These include but are not limited to the staff and patient access and tracking systems (AMAG OSSI Centrak SARA) patient internet access (Broadband service) clinical applications (EHR Dental Lab Rehab Pharmacy etc.) and the segregated Building Automation System network infrastructure.
This position will also work with users to resolve computer/network related problems within an hour after the request has been submitted to IT Helpdesk; provide support in developing implementing operating maintaining and testing LAN/WAN solutions; troubleshoot networked application communication issues; complete documentation of system and user guides related to network system modification within 24 hours; and communicate with hospital staff and vendors effectively so that they understand the problem(s) and the successful solution to that problem(s).
This position is eligible for:
- retirement with cash match
- paid time off; sick time; family/personal time; and community service time
- life insurance
- health vision and dental insurance
Minimum Qualifications
- High School Diploma/equivalent or equivalent hands-on experience (E.g. Internship/help desk or lab-based coursework)
- Knowledge and/or Experience with Desktop and/or server hardware and software installation configuration and troubleshooting
- Knowledge and/or experience of Network fundamentals (LAN/WAN TCP/IP basic routing/switching)
- Operating systems (Windows and/or macOS) and standard productivity suites (e.g. Office 365)
- Basic knowledge of internet security principles and best practices
- Ability to diagnose and resolve common technical issues
- Interest in and desire to learn about information technology
Additional Considerations
- Associate degree and/or Vocational IT education
- Bilingual
- Veteran or Veteran Spouse
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Western State Hospital is a tobacco free facility in all state buildings and on facility grounds. Submit a completed state application online at if assistance is needed contact by email To apply for a job you must make sure that your online application is complete. MISSING INFORMATION IS AN INCOMPLETE APPLICATION AND WILL NOT BE PROCESSED. Please make sure all telephone numbers/addresses are current and up-to-date. REMEMBER YOUR CONFIRMATION NUMBER. You have not completed applying for this position until you receive a confirmation number. If you are connected to a printer print the confirmation number so that you can track the progress of your application and click on OK. If you are not connected to a printer write down the confirmation number and then click on OK. Reasonable accommodations for the application and/or interview processes are available upon request to persons with disabilities per the Americans with Disabilities Act. Minorities Veterans and people with disabilities are encouraged to apply. WSH is an EEO compliance facility.
In accordance with Executive Directive #18 as a condition of employment the Commonwealth of Virginia requires all Executive Branch employees including new hires and contract workers to disclose their vaccination status. If you are the selected candidate proof of vaccination will be required during new employee orientation on your first day of work. Employees that are not vaccinated must be tested weekly.
Commonwealths Alternate Hiring Process: In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability use this link: or call DARS ator DBVI at .
Contact Information
Name: Samantha Leep
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
