Service BDC and Rentals Representative
Service BDC and Rentals Representative
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Job Description
We are seeking a motivated and dynamic Business Development Center Representative to join our team. In this role you will be responsible for driving sales growth and enhancing customer relationships as well as service appointments and customer rentals through effective communication and support. You will work closely with both customers and the service team to ensure a seamless experience making you a vital part of our dealerships success.
Duties
- Engage with potential customers via phone email and in-person to promote dealership services and products.
- Schedule appointments for service representatives and follow up service appointment opportunities.
- Provide exceptional customer service by addressing inquiries resolving issues and ensuring customer satisfaction.
- Providing customers a rental vehicle and agreement when needed while ensuring proper documentation is completed for all rental transactions.
- Confirm receipt of rental vehicles upon customer return.
- Maintain organized records of customer interactions service activities as well as rental inventory and rental payments to support the service team.
- Collaborate with the dealership team to develop strategies for lead generation and customer engagement.
- Utilize strong public speaking skills to present information clearly and effectively during customer interactions.
Requirements
- Proven experience in customer service preferably within a dealership environment.
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent verbal communication skills with a focus on public speaking and engaging presentations.
- Multilingual abilities are a plus enhancing communication with diverse clientele.
- A proactive approach to problem-solving and the ability to work collaboratively within a team setting
Join us in this exciting opportunity where your contributions will directly impact our growth and success!
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
**Monthly bonus for Rentals and BDC (based on production)**
Benefits:
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- 40 hours per week
- Day shift
- Saturdays
People with a criminal record are encouraged to apply
Ability to Commute:
- Raynham MA 02767 (Required)
Ability to Relocate:
- Raynham MA 02767: Relocate before starting work (Required)
Work Location: In person
Required Experience:
Unclear Seniority
Employment Type
Full-Time
