Staff Assistant Ticket Operations Department: Ticket Operations Direct Supervisor: Manager Ticket Operations Status: Part-time Summary: The Staff Assistant Ticket Operations will provide ticket operations support for the Formula 1 Miami Grand Prix Ticket Operations team. This role will work directly with the Manager Ticket Operations to assist with the handling of day-to-day tasks. The ideal candidate will possess a desire to learn will be extremely coachable and will take on each task with a positive attitude. This is a paid position with an intended start date of Summer or Fall 2025 and will run through June 2026. Location: - This is a part-time position based on site at Hard Rock Stadium in Miami Gardens FL.
Responsibilities:
- Support the Manager and Director of Ticket Operations with daily Formula 1 Miami Grand Prix ticket operations duties
- Provide support to the sales and service staff
- Put together reports upon request from leadership
- Assist with the management and distribution of race weekend printed parking
- Assist with the creation of training materials for event-day staff
- Assist with the verification of all seating products on campus
- Assist with the handling of wristbands and credentials for race weekend access control
- Assist with box-office setup and organization for race weekend
- Handle internal ticket order requests
- Provide exceptional service to all internal and external stakeholders
- Additional responsibilities as assigned
Qualifications:- Minimum high school diploma preferred 4-year college degree or actively working towards degree
- Ticketmaster Archtics ticketing system experience highly desired
- Experience within the sports industry preferred
- Microsoft Excel experience preferred
- Strong service-oriented mentality and strong interpersonal skills
- Comfortable and confident learning something new
- Available to work race weekend (May 1st May 3rd 2026)
- Available to work 40 hours per week with an increase in hours as race weekend approaches
The Miami Dolphins Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability marital status military status genetic information sexual orientation gender identity or expression or other status protected by applicable federal state or local law. #LI-SeniorityInternship
| Required Experience:
Staff IC