Operations Service Team Tech, DCEO Engr 4 - AG (L4)

Operations Service Team (OST) Technicians are Amazons front line responders for hands-on electrical and mechanical operations and troubleshooting. They maintain operate troubleshoot and repair Data Center Operations Mission Critical Facilities which includes stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPSs PDUs wet cell batteries and associated systems CRAC centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps & motors.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

Military Ratings/MOSs Navy: AD AE AT CE CM EM EMN ET ETN EW FC FT MM MMN EN STG STS UT Army:15D 15F 15X 15Y 21P 21Q 21R 31L 35N 52C 52D 52F Marines:Air Force: 3E531 3E631 3E032 3E131 3E331 3E431 2M033 3D136 3D137 3E031

Key job responsibilities
- Operate and maintain mechanical electrical generator and fire/life safety equipment within the data center
- Troubleshoot facility equipment and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes HVAC PMs rack power installs rack PDU and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Write procedures
- Take daily operational readings of all mechanical and electrical equipment through routine inspection to include but not limited to temperatures voltages currents etc.
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects

Perform the following tasks with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work in excessive climates
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
- Work in noisy environments

A day in the life
The Operations Service Team handles break/fix maintenance of HVAC equipment and diesel generators and conducts routine preventative maintenance of various support systems. The Team runs a daytime schedule and a standard day consists of monitoring and addressing service tickets queues writing maintenance and repair procedures and conducting equipment maintenance.

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4 years of maintenance and repair experience on mechanical and electrical equipment.
- Experience operating electrical and mechanical systems in a mission critical environment (i.e. Data Center telecom etc.).
- Familiar with building management systems(BMS/EPMS).

- 4 years of Data Center Operations experience.
- Proficiency with Microsoft Office products (excel word) and web-based operational tools.
- Familiar with BMS and EPMS control systems and data collection/trending. Proficient with maintenance management software.
- Strong verbal and written communication skills. Solid leadership and organizational skills. Strong attention to detail. Proven self-starter. Ability to be self-sufficient and complete tasks with little direction.
- Operating engineering license(s) such as DC II DC III or equivalent. Electrical or mechanical Journeyman License. CFC license (Universal or minimum Type II). NFPA 70E Certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.