Clinic/Practice Assistant, Urgent Care - Brookline
Clinic/Practice Assistant, Urgent Care - Brookline
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1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Urgent care sometimes known as walk-in care fast care or express care is a convenient option for patients who require timely medical care but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries including allergies asthma coughs bronchitis colds flu COVID-19 fever headache broken bones sprains and strains eye and ear infections rashes cuts sexually transmitted infections stomach pain diarrhea and vomiting. Because patients typically come to us when they arent feeling their best it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.
We are seeking a full-time 37.5-hour per week Clinic/Practice Assistant to work 3 12.5-hour shifts per week onsite at our Urgent Care center located at 1285 Beacon Street Brookline MA. Since Urgent Care is a 7-day-per-week operation that delivers care during the day evening weekends and holidays the schedule for this role will require 2 on-call shifts per 4-week scheduling period weekend holiday coverage and the flexibility to work overtime as needed.
We do our best to keep all employees at their assigned centers; however for on-call shifts employees must be able to commute to any of our locations including Boston Common Brookline Lynn Natick Newton Westwood and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).
Were committed to delivering the highest level of care with a smile and were looking for people like you to help us do so! Clinic/Practice Assistants are the first point of contact for our patients when they arrive at our Urgent Care center. They are dedicated to administrative support and are responsible for greeting registration and on-demand scheduling.
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge the Clinic/Practice Assistant role is the opportunity for you!
Are you ready to help us deliver top-notch care and exceed patients expectations of what a visit to the doctor is like
Job Summary
SummarySpecializes in providing routine administrative and secretarial support as directed and under moderate supervision for an individual group or department. Responsibilities may include coordination and scheduling supplies and equipment ordering meeting minutes correspondence Answer and transfer phone calls prepare spreadsheets and presentations. Manage schedules coordinate travel conference calls payroll and transcription. This is an intermediate-level support role.
Essential Functions:
- Prepare reports meeting minutes and correspondence.
- Create and edit documents spreadsheets and presentations.
- Manage schedules arrange appointments and itineraries.
- Coordinate meetings travel conference calls and complete expense reports.
- Answer and transfer phone calls.
- May perform transcription and proofread and edit literature prepare applications for department.
- Remain knowledgeable of business unit policies.
- May make contacts of a sensitive complex and confidential nature.
- Completes routine tasks under moderate supervision.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required or
Trade/Technical/Vocational Diploma Related Field of Study preferred
Experience
2-3 years Administrative Assistant or Secretarial Experience required
Knowledge Skills & Abilities
Proficiency with office procedures and equipment i.e. filing copying scanning printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing ones own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.
Additional Job Details (if applicable)
When hiring we look for candidates who not only possess relevant skills and growth potential but positive attitudes flexibility and creative mindsets. Preferred experience includes working in a high-volume physician practice urgent care or emergency room.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
