Seasonal Event Attendant
Seasonal Event Attendant
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Salary Not Disclosed
1 Vacancy
Job Description
Join the team at the Hersheypark Entertainment Complex an award-winning property featuring Hersheypark amusement park GIANT Center arena Hersheypark Stadium ZooAmerica North American Wildlife Park and Hershey Theatre. Thrilling roller coasters action-packed Hershey Bears hockey games thrilling live entertainment and one-of-a-kind events are a day in the life of our team members.
The Seasonal Event Attendant assists guests with our VIP Cabana experience at our water park The Boardwalk as well as guests visiting Sweet Lights. Seasonal Event Operations Guest Experience Attendants help set up and break down our Cabanas check guests into their Cabanas answer guest questions and monitor the entrances and exits to our Cabana area including the ones in the lazy river as well as assist Guests with online admission entries ticket purchase and upselling add-ons at the Sweet Lights Admissions Booths.
As a Part-Time Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Check guests into Cabanas and facilitate an area tour*
Sell and track Cabana rentals and various inventory items through a reservation system
Sell guest admission and concessions at event entrance booths. Scan pre-purchased admission products at Sweet Lights.*
Prepare and track inventory
Provide support and resolve guest inquiries*
Assist Cabana guests at the private entrances to the lazy river including locating and positioning flotation tubes*
Communicate and work with other departments effectively to ensure the best possible experience for our guests*
Maintain a clean work area including preparing and sweeping queue areas and Cabanas work stations walkways/paths to ensure they are free of debris. Remove trash when necessary.
Adhere to operational standards for the Guest Experience Department at Hersheypark*
Assist in other areas of the Guest Experience Department as needed including the Front Gate
Perform other duties as assigned
Qualifications:
Must be 18 years of age or older on the date of applying
Knowledge Skills and Abilities:
Must have the ability to effectively communicate verbally
Must have strong conflict-resolution/problem-solving skills
Must be friendly upbeat work well with other employees and be able to interact with our guests in a fast-paced environment.
Must display a positive attitude eagerness to learn and professional image in compliance with the Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information
Must be able to complete and pass Attractions Safety Certification and Shallow Water training
Must have the ability to remain alert in the presence of moving vehicle traffic for the duration of every shift.
Must be comfortable with the use of electronic equipment and digital ticketing software.
Comfortable handing money including making change as well as completing cashless transactions.
Job Demands:
Must be able to work flexible hours including mornings evenings weekends and holidays as well as maintain three (3) days of operational availability Memorial Day through beginning of November (Cabanas) and mid-November through beginning of January (Sweet Lights) as well as be able to work at least three (3) of the following holidays: Thanksgiving Day Christmas Eve Christmas Day New Years Eve or New Years Day.
Employees are subject to a variety of weather conditions including but not limited to extreme heat sun exposure cold and inclement weather. Work is almost exclusively outdoors.
Physical requirements include standing for periods up to six (6) hours at a time walking bending climbing stairs standing in 2-3 feet of water and lifting up to forty-five (45) pounds without assistance
This job requires the visual ability to perform detailed work at close distances (computer screens tickets printed papers)
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Employment Type
Temp
