Senior Technical Product Manager, Digital Experience
Senior Technical Product Manager, Digital Experience
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$ 181000 - 272000
1 Vacancy
Job Description
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
SHOULD YOU ACCEPT THIS CHALLENGE...
We are seeking an experienced Senior Technical Product Manager to lead technical and outbound product management for our application and data recovery solutions focusing on disaster recovery cyber recovery and business continuity use cases.
WHAT YOULL NEED TO BRING TO THIS ROLE...
- Engage directly with enterprise IT application owners and infrastructure teams as well as architects and leadership stakeholders at customer organizations.
- Regularly interface with customers looking to solve for ransomware attacks data corruption and unplanned outages to understand pain points and recovery needs.
- Gather and convert customer feedback support escalations and enhancement requests into actionable product requirements and roadmap priorities.
- Brings ethos of making the customer an evangelist for the product through active listening and support.
- Develop high-quality technical collateral including recovery playbooks best practices and architectural patterns for disaster recovery and cyber resilience.
- Act as a technical expert and advocate for our data protection solutions at industry conferences webinars customer events and public forums.
- Deliver compelling presentations and live product demonstrations to internal teams customers and partners.
- Deep understanding of disaster recovery architectures cyber recovery workflows and application recovery processes across on-premises hybrid cloud and public cloud environments.
- Strong systems-thinking ability to analyze root causes of application downtime and data loss across storage compute virtualization and network layers.
- Hands-on experience with backup and recovery software snapshot and replication technologies and orchestration frameworks.
- Familiarity with recovery for mission-critical workloads such as databases (e.g. Oracle SQL Server) virtualized environments (VMware vSphere) and containerized applications (Kubernetes).
- Working knowledge of ransomware attack vectors and recovery techniques (immutable snapshots air-gapped backups rapid restore).
- Define and validate product performance and scalability with respect to recovery time objectives (RTO) and recovery point objectives (RPO) across different recovery scenarios.
- Work with partners and engineering teams to integrate and test recovery workflows with cloud providers SaaS platforms and security ecosystems.
- Translate customer use cases into detailed technical requirements and collaborate closely with inbound Product Managers and Engineers on feature design and prioritization.
- Navigate customer-critical incidents with limited information to quickly triage issues and drive resolution paths.
- Balance strategic vision with tactical execution in evolving threat and disaster landscapes.
- Mentor junior team members and foster a culture of technical excellence and customer empathy within the product organization.
- Self motivated and asks questions to anyone/everyone to absorb the technologies quickly.
- Out of the box thinking for problem solving and product simplification.
What Youll Need to Bring to This Role:
- Technically strong product leader with a passion for helping customers recover from crises and ensuring business continuity we invite you to join our team and make an impact on the future of resilient data infrastructure.
- 8 years of relevant experience in product management solutions architecture engineering or technical pre-sales within data protection disaster recovery or IT resilience domains.
- Demonstrated success working directly with customers in recovery scenarios incident response or post-mortem analysis.
- Experience with cloud and hybrid recovery solutions including AWS Azure GCE and VMware-based DR platforms like SRM and Zerto.
- Outstanding written and verbal communication skills able to clearly articulate complex recovery workflows and product value to technical and business audiences.
- Effective at presenting to both technical teams and executive stakeholders.
- Proven leadership driving cross-functional initiatives and influencing engineering support and field teams without direct authority.
- Bachelors or Masters degree in Computer Science Information Systems or a related technical field or equivalent hands-on industry experience.
We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.
INCLUDE FOR POSTING LOCATION IDENTIFICATION
#LI-REMOTE #LI-ONSITE
Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$181000 - $272000 USD
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
WHERE DIFFERENCES FUEL INNOVATION:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.
Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.
Required Experience:
Senior IC
Employment Type
Full Time
