drjobs Station Terminal Operation Control (STOC) Coordinator (PT)

Station Terminal Operation Control (STOC) Coordinator (PT)

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1 Vacancy
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Job Location drjobs

Montreal - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Purpose of Position:
To provide Support Services tothe airport as it relates to the day to day operation to ensure the highest level of customer service is provided.
Key Responsibilities:
  • Maintain radio communication with flight crews and ground personnel.
  • Receive and relay data from flight crews ramp sales commissary and maintenance personnel.
  • Plot gate assignments on Gate Management System and plan/coordinate aircraft towing in accordance with gating restrictions to provide safe movement of aircraft personnel and passengers.
  • Monitor all forecasts and routing changes forecast all changes in arrival/departure times advise appropriate personnel and update FIDS/FMIS screens.
  • Investigate delays and code them appropriately in different Airport Ops systems.
  • Assist in other related duties as instructed by shift manager/supervisor.
  • Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety and the safety of co-workers and customers.
  • Other related duties as assigned.
Working Conditions:
It should be noted that this position involves shift work and prolonged sitting.

Qualifications:

  • High School Diploma or equivalent is required.
  • Post-Secondary Education is considered an asset.
  • Excellent command of the English language both written and verbal.
  • Must be proficient with a multi computer screen system.
  • Customer service experience preferred.
  • Previousairline-related experience is an asset.
  • Proven ability to handle a fast paced high stress environment andmulti-taskwith excellent decision making skills.
  • Preference will be given to candidates holding a Restricted Radio License.
  • Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
Note: Bilingualism (English and French) is required to work in Montreal.

Required Experience:

IC

Employment Type

Part-Time

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