Patient Access Manager - 499535
Patient Access Manager - 499535
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Job Description
Title: Patient Access Manager
Department Org: Registration - 108820
Employee Classification: J1 - Salaried Full Time HSC
Bargaining Unit:Professional Staff Association
Primary Location: HSC H
Shift:1
Start Time:8AM End Time:4:30PM
Posted Salary:
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
Provide direction leadership and accountability for all Patient Access staff. Serves as a liaison between physicians physicians office staff community Patient Financial Services Administration hospital staff and the Patient Access Department. Optimize staff performance through process improvement policy/procedure implementation communication outcome feedback and accountability. Responsible for scheduling and directing the workflow by distributing monitoring and prioritizing staff assignments. Monitor department and individual compliance with performance standards. Conducts relevant activities such as training productivity monitoring workflow observation problem solving quality improvement coordinating/integrating efforts with other departments and external entities and resolving team conflict/team building. Includes professional development and empowerment of staff management of human fiscal and other resources to promote desired outcomes with attention to quality efficiency and costs. Responsible for system oversight and management for the ADT system(s) and all other Patient Access system applications. Manages the development of key performance indicators used to establish baseline and future state operational metrics.
Minimum Qualifications:
Education/Experience/Licensing
Masters degree required or a Bachelors degree with eight (8) years of applicable experience in lieu of higher education.
Minimum of five (5) years progressive leadership experience in relevant healthcare setting with demonstrated success in Patient Access Health Information Management Finance Patient Financial Services or Revenue Cycle.
Medical terminology proficiency required.
Physical Requirements
1) visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push pull roll and transfer/lift 50 pounds occasionally; 6) ability to stand walk frequently; 7) ability to bend each stoop kneel frequently; and 8) ability to perform CPR (if required for position).
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment educational programs or activities on the basis of race color religion sex age ancestry national origin sexual orientation gender identity and expression military or veteran status disability familial status or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application or for testing or interviewing please contact HR Compliance ator between the hours of 8:30 a.m. and 5 p.m. orapply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Required Experience:
Manager
Employment Type
Full-Time
