Philadelphia Virtual Academy Student Advisor (200-day position)

BVA/PVA Student Advisor

Are you motivated to create brighter futures for students familiesand the entire community If so we want you on Team CCIU! At theCCIUwe pride ourselves on the creativity dedicationand collaborative spiritthatour employees bring to their work every dayand we know that achieving success together takes a teamapproach!

We strive to hire exceptional diverseand passionate individuals that help us achieve our vision of acting as educational leaderswhocontribute to a better Chester County and beyond.

Ifyou are looking for an exciting challenging opportunity to grow your career dont wait apply today to make Team CCIU even stronger tomorrow!

At the present time a vacancy exists for a full-time 200-day Philadelphia Virtual Academy Student Advisor at the Chester County Intermediate Unit.

ESSENTIAL JOB RESPONSIBILITIES:

1. Student Support
   1. Monitor and communicate student progress to stakeholders
   2. Resolve student questions by connecting the student with supporting resources
   3. Teach students self-advocacy skills
   4. Help students learn how to communicate curriculum questions to their teachers
   5. Ensure students and stakeholders understand student progress
   6. Help with low level technical issues and escalate when necessary
   7. Promote BVA/PVA resources events and activities
   8. Refer students to academic and attendance interventions
   9. Assist students and families through the orientation process
   10. Maintain ongoing regular contact with students families and districts
   11. Maintain a Virtual Office presence as needed
   12. Support homeroom/advisory responsibilities per district or BVA request
   13. Maintain a safe and supportive environment for students to thrive and engage onsite at BVA/PVA locations
   14. Achieve proficiency in Learning Management Systems Student Information Systems and other district/BVA supported technologies
   15. Perform other tasks as requested by the Student Support Liaison

1. Family & District Support
   1. Communicate with families and district personnel to answer their questions regarding the program to include virtual meetings in-person orientations and traditional forms of communication (phone/email/messaging apps)
   2. Explain student data and how to check students grades and progress
   3. Highlight student achievement & escalate concerns when appropriate
   4. Support student-centered activities to include newsletters and clubs
   5. Communicate important dates for district testing (PSSAs SATs etc.)
   6. Participate in district partner meetings
   7. Attend student-teacher conferences as requested
   8. Assist districts with course selection
   9. Work with registrars and districts to quality check student enrollments
   10. Support families and districts with academic and attendance interventions

1. Excellent customer service and communication skills
2. Good organizational skills
3. Strong technical aptitude and problem-solving skills

1. Education and Experience
   1. Bachelors Degree in education or related field
   2. Experience as an instructional assistant or teacher preferred
   3. Experience troubleshooting computer- and technology-related issues preferred
2. Skills and Abilities
   1. Language/Comprehension Skills
      1. Ability to read analyze and interpret technical procedures and software manuals
      2. Ability to write effective reports correspondence and procedure manuals
      3. Ability to effectively present information and respond to questions from supervisors staff students and parents
   2. Basic Math & Computational Skills
      1. Ability to apply basic mathematical concepts in the performance of routine assignments
   3. Technical Skills
      1. Strong technical aptitude and problem-solving skills
      2. Ability to work as part of a technical and educational team coordinating work with others and escalating requests as necessary
      3. Ability to troubleshoot Tier 1 technical issues
      4. Knowledge of PC and Mac operating systems
   4. Reasoning Ability
      1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
      2. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form
      3. Ability to apply sound judgment to resolve conflicts and solve problems.
   5. Other Skills and Abilities
      1. Ability to establish and maintain effective relationships with students staff and parents
      2. Skill in oral and written communication
      3. Ability to communicate clearly and concisely
      4. Excellent customer service skills
      5. Excellent organizational skills
      6. Strong technical aptitude and problem-solving skills
      7. Ability and desire to learn new technologies

Salary: (2025-2026)
Project; Band 11200-dayCalendar
$23.52-$29.40/hr based on experience

Schedule:

• 200 days per year (summer off)
• 7.5 hours per day/ 5days per week

Location:

The positions primary location will be Work from Home. The successful candidate will also be required to attend the Ferguson Academic Support Center:2000 N 7th St. Philadelphia PAand travel to the CCIU Education Service Center -455 Boot Rd. Downingtown PAand other sites as needed.

AA

Equal Opportunity Employer
Chester County Intermediate Unit is an Equal Opportunity Employer. Chester County Intermediate Unit ensures equal employment opportunities regardless of race creed gender color national origin religion age sexual orientation or disability. Chester County Intermediate Unit has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources at .