Studio Coordinator/Receptionist
Studio Coordinator/Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESSENTIAL FUNCTIONS:
- Responsible for implementation of customer service standards for all customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
- Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
- Accountable for efficient and effective day-to-day operations. Will follow all policies and procedures to accomplish these standards. Includes: opening duties greeting clients answering phones making appointments retail sales cash transactions customer check-in/check-out appointment confirmation calls memberships and closing duties.
- Other duties as assigned in the spirit of teamwork.
- Follows safety standards in all aspects of performance of the above functions reports/removes unsafe equipment and attends safety/training education sessions.
- Assist with management of Social media page
- Rescheduling clients if needed.
- Participate in defined community outreach events.
Note: Must be able to work some evenings and weekends. Must be willing to work consistent hours.
- The ability to demonstrate customer experience skills
- Effective communication skills including but not limited to initiating and managing client conversations
- Able to demonstrate problem solving skills
- Willingness to collaborate with team members
- Exceptional Customer Service
- Ability to juggle multiple tasks simultaneously
- Detail oriented
- Experience in salon/beauty environment or retail sales
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
WAXING THE CITY CAREERS
At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and products. In fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.
Required Experience:
IC
Employment Type
Part-Time
