Specialist Client Services
Specialist Client Services
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Job Description
Who We Are:
This is Spearhead Technology where every challenge is an opportunity and every solution is a masterpiece in the making. As a full-lifecycle IT company we transcend mere delivery; we engineer success.
From inception to implementation our seasoned expertise shepherds every phase of the journey. Be it planning analysis design development testing or the seamless transition to production we stand as steadfast partners in our clients progress.
At Spearhead Technology quality isnt a mere aspiration its our ethos. Rooted in Tech Advisory our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance competitive remuneration packages and an optimized operational model we ensure our team remains as exceptional as our services.
Step into Spearhead Technology where innovation meets precision and together lets sculpt the future of technology with finesse and distinction.
Requirements
As an Specialist Client Services you will act as a vital bridge between our clients and internal teams supporting delivery execution client satisfaction and operational efficiency. You will work closely with the Manager to ensure accurate documentation timely requisition handling compliance tracking CRM upkeep and consistent client engagement across the lifecycle.
Key Responsibilities:
Communicate clearly and confidently with clients and stakeholders.
Coordinate with internal teams to ensure timely delivery of client requirements.
Track requisitions submissions interviews and onboarding stages.
Assist in posting and updating roles in CRM/ATS systems.
Collect and manage candidate compliance documents and onboarding checklists.
Keep CRM and trackers updated with accurate data on roles contacts and activity.
Help onboard new clients and circulate internal SOPs and documentation.
Maintain client asset records and assist in asset return coordination.
Prepare and share weekly/monthly reports and review decks with clients and teams.
Proactively learn processes ask questions and grow into a client-facing role with mentorship.
Required Skills & Experience:
Proficiency in CRM tools preferably Zoho would be a plus.
Strong communication and coordination skills.
A confident detail-oriented and curious mindset.
Knowledge of recruitment lifecycle and documentation processes.
Problem-solving mindset and ability to work in fast-paced environments.
Knowledge of contract types (W2 C2C 1099) and U.S. staffing compliance is a plus
Benefits
What s in it for you:
At Spearhead Technology we prioritize your well-being and professional growth. Heres what you can expect:
- Achieve a healthy work-life balance.
- Competitive compensation and abundant growth opportunities.
- Enjoy a standard 5-day workweek with 2 fixed weekly offs.
- Experience an employee-centric environment with supportive policies.
- Benefit from family-friendly and flexible work arrangements.
- Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services PACE empowers you to chart your course to success with confidence and clarity.
Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass youll not only enhance your expertise but also open doors to new opportunities paving the way for career growth and fulfillment.
Please note : At Spearhead Technology we value the importance of collaboration learning and fostering connections with clients peers leaders and communities. While some in-person engagement may be required for certain roles we are committed to providing flexibility to accommodate your individual work-life balance needs.
As an equal opportunities employer Spearhead Technology welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race religion or belief ethnicity disability age citizenship marital or civil partnership status sexual orientation or gender identity.
What We're Looking For: Principal Java Developer who combines deep technical expertise with a strong sense of ownership, integrity, and collaboration. This role involves working closely with cross-functional teams including product managers and business stakeholders to design and build scalable, cloud-native systems. The ideal candidate is technically strong in Java, Spring Boot, and Kafka, with a passion for building robust, maintainable backend services in an Agile environment. Experience with financial systems, security, compliance, and real-time data processing is essential. Key Responsibilities: Design, develop, and deploy scalable microservices using Java, Spring, and Spring Boot. Build and maintain secure and performant RESTful web services. Integrate event streaming and messaging systems using Apache Kafka. Work with Couchbase, PostgreSQL, or other NoSQL/SQL databases for efficient data management. Utilize core AWS services (such as EC2, S3, RDS, Lambda) to build and maintain cloud-native applications. Develop and maintain CI/CD pipelines using tools like GitLab CI/CD, ensuring smooth and frequent releases. Integrate with third-party vendors, APIs, and external platforms, ensuring robust error handling and data consistency. Monitor, log, and troubleshoot systems using Splunk or similar observability tools. Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions. Actively participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and contribute to team velocity. Write clean, maintainable, and testable code following best practices. Demonstrate accountability, professionalism, and integrity in all aspects of work. Mentor junior developers and contribute to a culture of continuous improvement and knowledge sharing. Ensure compliance with financial regulations and security standards. Optimize systems for real-time data processing and transaction handling. Qualifications Proven experience in backend development with Java, Spring Boot, and Kafka. Strong understanding of microservices architecture and cloud-native development. Experience with CI/CD, cloud platforms (AWS preferred), and observability tools. Excellent problem-solving skills and the ability to lead technical discussions. Strong communication and collaboration skills. Experience mentoring developers and contributing to team growth. Experience with financial systems, security, and compliance. Ability to optimize systems for real-time data processing and transaction handling.
Education
Bachelor's Degree
Employment Type
Full Time
