Senior Manager B2B CRM Digital Experience
Senior Manager B2B CRM Digital Experience
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1 Vacancy
Job Description
Experian Consumer Services (ECS) is looking for a dynamic and collaborative Senior Manager to lead the development of our next-generation B2B Digital Experience Platform (DXP). This role is important to lead the delivery of a new eCommerce platform to shape the future of our digital business offerings.
You will oversee a cross-functional team of software development and quality engineering professionals managing them through the delivery of the product roadmap. You will be supported by a technical lead and a team of accomplished engineers.
To be successful you will need the managerial skills to organize your team combined with the managerial skills to motivate and grow your team. Equally important are your collaboration skills as you will work with both technical and non-technical partners across the organization. If you are hoping to stay hands-on with development this is not the role for you.
You will report to Director Web Applications Engineering Partner Solutions.
Responsibilities:
- Partner with business stakeholders to maintain a prioritized strategic roadmap. Coordinate and achieve projects enhancements and support.
- Support the design and delivery processes and strategies that will support a secure high availability enterprise system: CI/CD delivery pipeline automated testing real-time monitoring and alerting
- Lead a global team of developers architects and QA engineers while remaining in the weeds with solution design and delivery.
- Promote best practices in DevOps CI/CD governance security and technical documentation to ensure compliance.
- Integrate Salesforce with Experians broader ecosystem using Mulesoft APIs and event-driven architectures to allow near real-time data flow and automation.
- Stay current with Salesforce roadmap releases and latest trends to enhance platform capabilities.
- Optimize system performance and scalability identifying and implementing opportunities for improvement.
- Collaborate across multiple time zones with global teams and stakeholders.
- And have fun. Ensure that the culture you create for the team is rewarding and enjoyable.
Qualifications :
- Bachelors degree in relevant field or equivalent experience.
- At least 10 years of experience in a software development capacity.
- At least 3 years of people management experience.
- While not required a deep background in Salesforce would be an excellent foundation for this role.
- Experience managing a project from RFP to SOW to production.
- Experience with back-end or front-end web development and related skills including SOAP & REST services object-oriented design Salesforce Apex & LWC JavaScript etc.
- Experience with Jira and other Atlassian tools for Agile/Scrum lifecycle management
- Experience of DevOps and CI/CD automated test and build tools
- Experience working with distributed teams across geographies and time zones. Experience with Product Oriented Delivery.
- Experience with eCommerce portals is beneficial.
- We are a heavy AWS environment so experience in AWS is beneficial.
Additional Information :
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical dental vision and matching 401K
- Flexible work environment ability to work remote
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
- Explore all our exciting benefits here: uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Remote
This is a remote position.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
