Administrative Assistant I

Union: Non-Union
Number of vacancies: 1
Site: All UHN Sites (Toronto Western Hospital Toronto General Hospital Toronto Rehabilitation Institutes West Park Healthcare Centre)
Department: Health Services
Reports to: Manager Health Services
Hours: 37.5 per week
Shifts: 7.5 10 hour shifts; Days/Evenings/Weekends
Status: Permanent Full-Time
Closing Date: July 19 2025

Position Summary

The Administrative Assistant I is a key front desk role that exercises judgement and decision-making to provide clinic clerical services with a strong customer service focus.

Duties

• Serve as the initial contact for individuals who require Health Services support with occupational injuries and disability case management guiding them through the necessary procedures and forms
• Book appointments answer phone calls and respond to emails with a strong customer service orientation
• Ensure the efficient operation of the office managing both electronic and physical document retrieval systems
• Provide support for meetings and events including scheduling and coordination
• Assist with creating and generating reports in Excel
• Order office supplies maintain inventory levels and ensure timely restocking to support the efficient operation of the office
• Perform cross-functional responsibilities as assigned

Qualifications :

• Completion of a recognized post-secondary degree
• Administrative experience is an asset
• Ability to work in a fast-paced environment receiving phone requests dispatching calls and inputting data
• Direct customer service experience is an asset
• Competence in creating and generating reports in Excel
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Proficiency in Microsoft Office (Excel Outlook Word Teams Bookings SharePoint)
• Experience working in a healthcare environment preferred

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive compensation & benefits (medical dental etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to Transit and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time