Clinical Performance Manager
Clinical Performance Manager
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1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for overseeing and improving clinical performance metrics and ensuring compliance with healthcare regulations and accreditation standards. Collaborates with clinical teams to develop strategies for improving patient care outcomes and ensures that clinical operations align with regulatory and quality requirements.Essential Functions
-Monitor and analyze clinical performance data to identify areas for improvement in patient care and outcomes.
-Ensure compliance with all regulatory accreditation and quality standards across clinical operations.
-Collaborate with clinical staff to implement performance improvement initiatives and ensure best practices in patient care.
-Develop and maintain clinical performance dashboards and reports to track key metrics.
-Coordinate with quality compliance and risk management teams to ensure alignment with organizational goals.
-Provide training and education to clinical teams on performance improvement regulatory compliance and accreditation standards.
-Conduct audits and assessments of clinical processes to ensure continuous quality improvement.
-Work with leadership to set performance goals and develop action plans to achieve them.
Qualifications
Education
- Bachelors Degree (Nursing Healthcare Administration or Related Field of Study) required
Experience
- At least 3-5 years of experience in clinical performance management compliance or quality improvement required
- Health plan quality measure knowledge (e.g. HEDIS STARS etc) is highly preferred
Knowledge Skills and Abilities
- Knowledge of healthcare regulations accreditation standards (e.g. HEDIS STARS NCQA etc.) and clinical performance metrics.
- Strong analytical skills with the ability to interpret clinical data and identify improvement opportunities.
- Excellent communication and collaboration skills to work effectively with clinical teams and leadership.
- Detail-oriented with a strong understanding of healthcare regulations and accreditation standards.
- Proficiency in performance management software and tools for tracking clinical outcomes.
- Ability to lead performance improvement projects and implement evidence-based practices.
Additional Job Details (if applicable)
Working Conditions
- This is a remote role and can be done from most US states. It will require occasional time at the office (roughly 1x/quarter) for team meetings in Somerville MA
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Employment Type
Full-Time
