Customer Training Manager
Customer Training Manager
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$ 60000 - 75000
1 Vacancy
Job Description
Your daily workout
- You will support the sales implementation and customer support teams by developing a successful training and implementation strategy for EGYM products (the EGYM ecosystem).
- You will evaluate develop and execute scalable training material and programs to promote and support growth in the North American market.
- You will prepare product training and implementation materials and coach customer leadership and facility staff on-site.
- You will collaborate with the sales and events teams to provide support with events demonstrations trade shows concept training courses and training events.
- You will be the main point of contact for all facilities youve trained to provide on-going success support.
- You will prepare and provide remote training sessions (via phone and video conferencing) with all levels of a customer organization.
- You will assess the impact of each training session for performance and customer satisfaction.
You will provide Training Department analytics and report information to the Customer Success Department.
Your fitness level
- Industry Expertise - You are a Certified Personal Trainer and have experience within the fitness industry by holding a sales customer training or similar role(s)
- Training Experience - You have hands-on experience in developing and managing a curriculum interactive learning activities and Learning Management Software. Additional certification in training is a plus.
- Professional Skills - You have excellent verbal and written communication skills solid time management prioritization coaching and presentation skills.
- Motivation - You are an organized highly motivated results driven individual with a desire to drive customer satisfaction and success.
- Collaboration & Resourcefulness - You have a history of working well with colleagues and other departments while being flexible and resourceful in a fast-paced environment.
- Travel - You are ok with traveling up to 75% of the time. This includes domestic and international travel.
- You have a valid passport.
- You are located in the US.
The equipment we provide
- You will earn an annual salary of$60000 - $75000
- You will have acompetitive benefits packageincluding:health dental and vision insurance 401k with company match monthly wellness phone and internet stipends 14 paid holidays per year and PTO(to name a few!)
- Youwill receive hands-on training and become a trueEGYM expert
Contact Information
Apply now by uploading your documents (CV certificates references salary expectations and
earliest possible start date) and specify the job ID #1677.
Contact: Adrianna Jimenez
For further information: us
EGYM is a global fitness technology leader providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party-hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.
EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health leading to higher productivity and well-being.
EGYM is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs regardless of race gender religion sexual orientation age or any other aspect of an individuals identity.
Required Experience:
Manager
Employment Type
Full-Time
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