Title: Public Outreach Specialist II
About the job
Enterris Associates is a trusted full-service consulting firm specializing in program and project management risk analysis and mitigation claims support compliance and dispute resolution. We partner with the public sector and utility clients to drive the successful delivery of complex infrastructure projects. Our advisory services include testing and inspection contract administration and oversight compliance monitoring and comprehensive construction and project management all tailored to help our clients navigate challenges and achieve their goals with confidence.
Essential Job Duties
Description
Assists in the development and delivery of public and community outreach programs to promote project goals/mission. This role involves developing implementing and managing communication strategies to maintain consistent messaging facilitate stakeholder engagement and provide public transparency throughout all phases of the project from design through construction.
The Public Outreach Specialist duties include but are not limited to the following:
-
- Monitors and reports on issues complaints and project activities.
- Provides strategic communications support.
- Executes the stakeholder engagement plan.
- Identifies and strategizes solutions for key and contentious issues.
- Drafts presentation materials including PowerPoint presentations and briefing materials.
- Drafts and reviews notifications such as Traffic Advisories Construction Notices and Press Releases.
- Supports website content management ensuring timely updates and document uploads (e.g. traffic advisories announcements FAQ sheets meeting information schedules).
- Supports social media content development including messaging captions graphics.
- Develops and disseminates Frequently Asked Questions (FAQ) and Fact Sheet documents.
- Coordinates media events press tours and milestone celebrations.
- Facilitates dissemination of communications to both internal and external audiences.
- Collaborates with contractors to implement communication protocols.
- Coordinates project related community engagement initiatives.
- Maintains comprehensive records of all public communications.
- Coordinates and organizes public outreach events (i.e. Open Houses Workshops Public Hearings etc.).
- Assists client team in further identifying and connecting with local business and community stakeholders and general public.
Qualifications
Required Qualification:- Years of Experience/Education/Certificates/Training:
-
- Professional Experience Level/Other Qualifications
- 10 years or more relevant experience.
- Strong written visual and verbal communication.
- Able to manage multiple tasks in fast-paced settings.
- Experienced with diverse communities agencies and media.
- Knowledgeable about public project phases and communications.
- Highly organized and detail-oriented.
- Comfortable operating in a team-oriented collaborative work environment.
- Produce accurate and timely results while maintaining a customer service attitude.
- Demonstrated success on the job as evidenced by satisfactory performance reviews acceptance of responsibility and growth in previous positions.
- Experience in a construction office is necessary.
Education/Training
-
- Bachelors or Masters Degree in Public Relations Communications Planning Journalism Marketing or related fields.
- Relevant Professional Licensure & Certifications are preferred.
Hardware/Software Knowledge
-
- Skilled in digital tools (CMS email marketing social media MS Office Adobe Creative Suite).
- Proficient in Adobe Illustrator and InDesign.
- Microsoft systems including Excel Word Power Point Teams and Outlook.
Element-Specific Requirements/Notes
-
- May assume other duties as required/needed.
- Maybe required to work various shifts as needed.
- Maybe required to work past regular work shift.
- This is NOT a work from home position.
- This is a Monday-Friday full-time position in the office or on the project site.
- After hours or weekend work may be required to perform the duties of the position.
- This shall be considered part of the salary.
- Transportation to/from worksite is the responsibility of the consultant.
Wage Requirement
- Starting Salary range for this job is $135000.00 - $150434.21. The starting salary will be commensurate with skill education experience and working environment
Benefits
- Enterris Associates offers an industry leading benefit package including health dental vision and life insurance 401(k) with employer match paid time off.
Work Environment
- This job operates in a professional environment and uses standard equipment such as computers and phones.
Physical Demands
- Be able to sit and/or stand for up to 8 hours per day.
- Demonstrate the ability to move freely for up to 8 hours per day.
Solicitation
- Please no solicitation of any kind from staffing agencies or recruiting firms.
EEO Statement
- All skilled applicants will be considered regardless of race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.