- The DOSM provides professional advisory and executes support service to the GM in order to reach the establishment strategic goals.
- He/she participates in putting the revenue targets for the annual hotel business plan for rooms F&B and minor operating departments.
- He/She sets and maintains the yield management strategies along with Director of Revenue and GM.
- He/She ensures field sales team is update date with market trends and clients needs and follows up on their activities outcome.
- He/she manages and controls department budget and expenditures.
- He/She supervises the Marketing work and the quality and standard of all printings collaterals and promotions (online offline)
- Oversees the meeting and Events section making sure targets are met and customers are satisfied.
- He/She manages all aspect of the sales and marketing activities making sure the team is working towards achieving hotels budget.
- He/she ensures that the Hotel consistently disposes of adequate motivated and skilled personnel within the sales team.
- He/She provides clear direction establishes goals and appropriate timeframes.
- He/She manages conflicts and coordinates with all hotel departments.
- HE/she drives all hotels specific programs that affect guest satisfaction and profitability in the hotel
- Demonstrates an ability to set priorities develops managerial work strategies (using delegation empowerment meetings action plans)
- Conducts regular associates meetings to keep them all aligned with the goals and well informed about.
- Conducts performance review and evaluate teams performance. Coaches and impact team member development plans within the department.
Qualifications :
- Must demonstrate and ability to clearly communicate in verbal and written format.
- Builds positive and productive working relationships with customer subordinates peers superiors and business partners.
- Has the ability to build a team with different opinions skills experience and background and lead it to reach the hotels goal.
- Can handle difficult situations with poise and self-assurance.
- Risk taker and decision maker.
- Is honest reliable consistent professional and ethical
- Is a Solution provider and a decision Maker
- Has Excellent time Management skills
- Must have market Knowledge and experience
- Conveys relevant information in a timely fashion.
- Has the ability to guide motivate and inspire the team
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time