We are seeking an enthusiastic and customer-focused Guest Service Associate - F&B Service to join our team in Mumbai India. As a key member of our Food & Beverage department you will play a crucial role in creating exceptional dining experiences for our guests while ensuring the highest standards of service.
- Greet and seat guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Serve meals and drinks while adhering to proper etiquette and safety standards
- Anticipate guest needs and respond promptly to requests
- Collaborate with kitchen staff to ensure timely and accurate food delivery
- Maintain cleanliness and organization of dining areas
- Process payments and handle cash transactions accurately
- Assist in setting up and breaking down dining areas for various events
- Support team members during peak hours to ensure smooth service
- Participate in regular team meetings and training sessions to enhance service quality
- Address guest concerns and work towards resolving issues in a timely manner
Qualifications :
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Passionate about delivering exceptional customer service
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced team-oriented environment
- Excellent problem-solving abilities and attention to detail
- Basic computer skills for operating point-of-sale systems
- Knowledge of food safety and sanitation practices
- Flexibility to work various shifts including weekends and holidays
- Physical stamina to stand for extended periods and carry trays/plates
- Positive attitude and willingness to learn and grow in the role
- Fluency in English; knowledge of additional languages is a plus
Remote Work :
No
Employment Type :
Full-time