Guest Service Associate - Housekeeping
Guest Service Associate - Housekeeping
Posted on :
12-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Novotel Chennai Chamiers Road India. In this role you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel.
- Ensure guest rooms and public areas are cleaned and maintained to our exacting standards
- Respond promptly and professionally to guest requests and concerns
- Coordinate with other departments to provide seamless service and resolve issues efficiently
- Manage inventory of cleaning supplies and report shortages to supervisors
- Adhere to safety and sanitation protocols
- Assist in training new team members on housekeeping procedures
- Participate in regular quality inspections to maintain service excellence
- Support the front desk team during peak check-in and check-out times as needed
- Contribute to a positive work environment by demonstrating a team-oriented attitude
Qualifications :
- Proven experience in housekeeping preferably in a hotel or resort setting
- Strong customer service skills with a friendly and professional demeanor
- Excellent attention to detail and commitment to cleanliness standards
- Ability to work efficiently in a fast-paced environment
- Physical stamina to perform housekeeping tasks throughout a shift
- Proficiency in time management and prioritization of tasks
- Knowledge of cleaning products equipment and procedures
- Experience with property management systems like Opera (preferred)
- Effective communication skills in English and local languages
- Flexibility to work various shifts including weekends and holidays
- Basic computer skills for managing schedules and reports
- Ability to work both independently and as part of a collaborative team
- Problem-solving skills to address guest concerns promptly
- Understanding of hospitality industry standards (preferred)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
