Complex Deal Strategies & Development (Elevate) Senior Associate
Complex Deal Strategies & Development (Elevate) Senior Associate
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1 Vacancy
Job Description
ServiceNow makes work work better for people. Our cloud-based enterprise platform and products streamline and simplify how work gets done. With more than 7700 customers we serve approximately 85% of the Fortune 500 and were proud to be one of FORTUNE 100 Best Companies to Work For and Worlds Most Admired Companies.
The Strategic Customer Engagements (Elevate) team focuses on driving high-impact strategies that support ServiceNows long-term revenue growth through larger and more complex transactions. The Complex Deal Strategies & Development team this role would be supporting works upstream from the sales cycleshaping and qualifying strategic opportunities codifying repeatable pursuit motions and aligning cross-functional teams to accelerate our largest deals.
One of our key focus areas is a strategic enterprise AI customer program aimed at identifying and scaling AI-led pursuit plays across our most strategic global customers.
As a Complex Deal Strategies & Development (Elevate) Senior Associate you will help operationalize and scale repeatable deal development motions. You will manage the intake triage and tracking of strategic pursuits oversee execution cadence and support the development of reusable tools templates and playbooks. This role offers high visibility and cross-functional collaboration across Sales Industry Value Product Engineering and Executive Customer Advocacy teams.
This is an ideal opportunity for a high-performing early-career professional looking to apply strategic thinking program rigor and operational excellence to large deal development in a high-growth technology environment.
Priorities & Responsibilities
Operationalize Strategic Pursuit Motions
Lead intake triage and qualification of early-stage strategic large deal opportunities across priority accounts.
Manage a portfolio of Enterprise AI-led pursuits maintaining visibility into status progression and execution milestones.
Drive alignment with Elevate leadership Field Sales Product Engineering and other cross-functional teams to ensure readiness and next steps.
Build Scalable Infrastructure & Playbooks
Develop and maintain standardized templates tools and frameworks to support program
Capture and distill best practices from active engagements into reusable assets and playbooks for other deal development motions
Continuously refine internal processes to improve velocity clarity and execution quality across strategic motions.
Enable Cross-Functional Collaboration & Reporting
Collaborate with Executive Customer Advocate teams to prioritize co-innovation efforts with top-tier customers
Partner with Product leaders to ensure use case feasibility and roadmap alignment
Deliver clear reporting and strategic insights through dashboards summaries and leadership briefings
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
AMS East Coast preferred to align with EMEA GTM teams
35 years of experience in strategy consulting enterprise SaaS go-to-market sales/sales operations or strategic program management ideally with exposure to software corporate strategy or business development.
Bachelors or Masters degree in Business Engineering IT or a related discipline.
Strong business acumen and problem-solving skills; able to translate customer priorities into actionable commercial strategies.
Exceptional communication skillscapable of delivering concise executive summaries slides and stakeholder updates.
Proficient in Excel PowerPoint and common SaaS tools; experience with dashboards or reporting tools is a plus.
Demonstrated ability to manage cross-functional initiatives and influence stakeholders in fast-paced matrixed environments.
Highly organized self-starter with strong time management a growth mindset and a collaborative team-oriented approach.
Curiosity about AI and interest in shaping enterprise use casestechnical expertise not required but storytelling ability is valued. Your superpower is strategically connecting the dots.
For positions in this location we offer a base pay of $135600 - $223800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
For positions in this location we offer a base pay of <
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
