Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Process Associate Campaign Manager

In this role you will work in a pod structure with Client Success Managers to support our

largest clients providing strategic insights and recommendations for SEM and display advertising

campaigns.

Responsibilities

An Executive Accounts CM will need to be able to prioritize and load balance across several platforms and clients within specific service level agreements (SLAs) and expectations. Job duties may include:

Serving as a clients campaign manager

Completing digital ad campaign reviews (providing detailed recommendations on optimization enhancements to improve our clients performance metrics)

Optimizing PPC campaigns in order to increase campaign success

Updating and/or creating pacing reports for campaigns

Creating campaigns within our platform

Providing weekly/monthly/ad hoc reporting

Providing miscellaneous research as needed

Updating ads for digital media

Reviewing keywords and providing feedback on potential keyword strategies

Join client meetings as needed and be comfortable presenting findings and analysis as needed

Build rapport with internal team members through routine and scheduled meetings

Develop & advise on marketing strategies as well as assessing feasibility based on the client expectations and identifying marketing and advertising opportunities for our clients

Execute budgets and strategies to meet specific client goals/needs

Monitor evaluate and leverage standard processes to manage and improve SEM/display campaign performance across LOCALiQs publisher networks to determine improvement opportunities

Troubleshoot performance issues using digital advertising best practices while creating new innovative solutions to meet the changing needs of our clients

Drive campaign ROI and leverage client relationships to assist the sales team in growing accounts

Incorporate constantly evolving technologies and processes into the client solution delivery process

Qualifications we seek in you!

Minimum Qualifications

Good years of experience in the digital space in an agency environment or in-house equivalent

Rich campaign management experience

Exceptional written and verbal communication skills with the ability to effectively communicate digital marketing concepts

Bachelors degree in marketing Communications Public relations or related fields

Advanced knowledge and understanding of SEM SEO social email marketing display and an understanding of new media consumer behaviors and trends

Preferred qualifications

Ability to load balance prioritize and manage heavy workloads with flexibility to rapidly shift priorities based on organizational needs

Creative thinker with strong time management and organizational skills with exceptional attention to detail

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.