Bed Control Coordinator- Per-Diem

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

GENERAL SUMMARY: Bed coordinator tracks performs and enforces all activities which involve the placement and movement of patients and helps to monitor efficient transfers and discharges.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Assigns ED PACU and other patients to beds based on care requirements and for maximizing the use of hospital bed resources appropriate for care.
Assign beds by physician nursing and patient preference and care type criteria.
Assigns hospital beds based on bed availability balancing with direct admits hospital procedures and Emergency Room admissions.
Monitors bed board of patients and notifies supervisor and nursing staff of changes in bed status at the start of the shift and throughout the day
Monitors and updates bed blocks
Transfers patients in-house as needed ensuring that critical transfers are given priority and while following hospital procedure
Processes requests from physicians clinics and hospitals to schedule an admission obtain demographic information and communication to the physician offices of the rooms assigned for the incoming patients contacts any referring facilities with the notification of rooms assigned in order to expedite the transfer of patients to our facility;
Works with EVS prioritizing the need for rooms to be cleaned and works with EVS to efficiently place patients in beds
Informs the Nursing Administrator and Hospitalist of any anticipated and/or actual issues/problems
Provides training to other Patient Access Staff on bed control responsibilities.
Processes death paperwork in conjunction with MDs NEOB and Funeral Homes. Releases bodies from the morgue. And sends paperwork to the state.
Acts as an Epic resource across departments/unitsproviding assistance and training as needed to both clinical and non-clinical staff.
Performs Area Census as needed.
Completing bed control worksheets and hand-off sheets accurately.


COLLABORATION/COMMUNICATION

Works collaboratively and closely with the Nursing Administrators and Hospitalist
Communicates anticipated staffing needs to nursing based on hospital census.
Works closely with the Emergency Room Nursing Case Management and Environmental Services regarding utilization management and review of beds
Follows up in the Emergency Room on admitted patients to ensure they are moved swiftly onto the floors.
Communicates with nursing staff during increasing or decreasing periods of patient activity
Frequent communication with staff to audit bed occupancy
Pages information to multiple staff as needed direct admits ED Boarders ER to OR patients
Responsible for registration of direct admissions

• High School diploma required Must have recent experience in a healthcare setting familiarity with medical terminology and computer skills.
• Discretion and effective decision making is required within the scope of the positions responsibilities
• Provides excellent internal and external customer service
• Employs a high degree of skill in all oral and written communications and personal interactions.
• Maintains a calm rational professional demeanor when dealing with others even in situations involving conflict or crisis
• Maintain positive collaborative interactions with physicians charge nurses staff members etc. to determine the needs of the facility
• Tactfully handles difficult situations
• Handled calls professionally and consistently with courtesy
• Accepts telephone calls and routes calls appropriately
• Performs well under pressure
• Consistently is attentive to detail record-keeping and required paperwork inherent to the position
• Participates in performance improvement activities including data collection and evaluation criteria on projects such as OBA and Healthcare Proxies.
• Consistently communicates with Nursing Administrator to ensure appropriate unit/bed placement and isolation requirements
• Complete patient placement in Epic ensuring accurately identifying isolation precautions.
• Demonstrates ability to use multiple systems with bed placement including Epic Bed Planning Chart Review EVS OnServiceMD Mass MD Board.

AdditionalJobDescription

Onsite

2014 Washington Street

0

Per Diem

Day (United States of America)

Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework