Apprentice Systems Engineer (Redeployment 19882)
Apprentice Systems Engineer (Redeployment 19882)
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Job Description
- Suffolk County Council Endeavour House Ipswich IP1 2BX - Hybrid
- 27711 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Fixed Term or secondment for 21 months (Apprenticeship)
- Post 1: supporting the Corporate Services applications
- Post 2: supporting Financial applications
This advert is open to current redeployment Suffolk County Council staff only
When you join the IT team as an Apprentice Systems Engineerwell support your development from the start. Well help you to play to your strengths diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore if youre motivated and passionate theres no limit to how far your ambition could take you.
Your role and responsibilities
Your primary role will be to support customers across various systems within the Corporate Services area and engaging with customers to help understand their requirements other responsibilities will include:
- engaging with customers and project teams to advise on maintaining and supporting a range of IT systems across areas such as Finance Procurement Property Registrars Coroners and more.
- communicating clearly with our customers being considerate to their needs and aspirations taking responsibility and doing what we say we will do efficiently and effectively
- contributing to delivery against agreed priorities and timescales as per the Product team resource plan
- taking responsibility for your own development and keep in step with the technologies that are utilised in the Product portfolio
- working alongside members of the team to achieve the learning objectives in the apprenticeship as well as carry out small projects and tasks to assist your learning
- contributing to identifying risks and issues to the Product Owner articulating potential impacts and recommending/ implementing appropriate mitigations.
Your apprenticeship
- Level 4 Applications Support Lead
- Apprenticeship Duration: 15 months 6 months end point assessment period
We welcome apprenticeship applications from all ages and backgrounds. Theres no upper age limit - its never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship youre applying for must build on your qualifications. If you have experience in this field the apprenticeship youre applying for must be at a higher level.
Read the Job and Person Profile (docx)and the Apprenticeship Recruitment Brochure().They hold a range of information. During the apprenticeship youll be working towards the role described in those materials. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.
You will need
- the ability to work both with in a small team and under your own guidance with good time management skills
- to be a good communicator and engage with team mates to enhance knowledge and share ideas and have a positive outlook to your work
- strong IT skills with the ability to learn on the job and undertake additional training when required
- an understanding of business application support would be beneficial particularly with knowledge of financial applications for one of the roles.
If you think you have what it takes to be successful in this role even if you dont meet all the requirements please apply. We would appreciate the opportunity to consider your application
The team
We are the IT Corporate Service Product Team part of the wider Suffolk County Council IT Service. We will offer you full training on various IT business applications support and a varied role working on projects all across the organisation. The role is fulfilling helping to improve services in the Council.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.
For more information
For an informal discussion please contact Steve Lewis (he/him) regarding the Corporate Services IT apprenticeship or Leigh Southgate (he/him) for the Financials IT apprenticeship. You can reach them via email at or
If you want to apply for a secondment read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
Question 1 -Tell us what skills you have learned whilst at school/college volunteering and/or working that you think will be useful to you in this role and why
Question 2 -Tell us about something you are proud of and why
Question 3 -Tell us about a time youve been really determined to do something what did you do What happened as a result
Question 4 -Why are you interested in working for our organisation
Question5 -What are you hoping to gain from this apprenticeship
Question 6 -Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values
Step 4 -Upload a CV (without name and personal details).
Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling0.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm 17 July 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Employment Type
Full-Time
