Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as Regional Training & Development at Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As Regional Training & Development you will:
Lead the training process for onboarding colleagues in conjunction with the Line of Business Leader and BI subject
matter experts to include line of business foundational knowledge technology solutions/navigation and industry/MMA
best practices.
In collaboration with the Operations and Line of Business Leaders develop and deliver ongoing colleague enrichment
training to include refresher courses on core content in addition to introduction of intermediate and advanced subject
matter.
Develop teaching aids including training materials reference materials and visual aids in various training formats e.g.
PowerPoint Flipbook Brainshark Camtasia recorded modules etc.
Collaborate with Line of Business Leader Operations Human Resources and other stakeholders to identify knowledge
gaps and ensure successful fulfilment talent development needs.
Maintain current knowledge of new product offerings and changes as they pertain to the Commercial Lines Insurance
industry.
In conjunction with the Operations and Line of Business Leaders encourage ongoing colleague development by
promoting engagement of self-guided content located in our national training platform (MMA University
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
Ability to affect positive change and collaborate with senior management effectively working across all levels of the organization.
Excellent verbal and written communication skills. Self-motivated and able to work independently.
Demonstrated experience in presenting to a diverse group across multiple skill levels. Prior training experience preferred but will strongly consider a Sr. Account Manager with 5 years of exemplary performance in Commercial Lines.
Strong organizational skills with an ability to prioritize workload and balance multiple projects simultaneously and demonstrated successful follow through on deliverables.
Bachelors degree in Risk Management Learning & Development or other related discipline; or equivalent professional experience of 3 year(s) in Commercial insurance at either an agency/broker or carrier.
Strong knowledge of customer relationship agency and learning management systems (CRM AMS LMS etc.) such as Sagitta ImageRight Applied/Epic Salesforce and Appinium preferred. Demonstrated experience with comparable products will also be considered.
Prior experience with eLearning authoring software e.g. Camtasia Adobe Captivate preferred.
Proficiency in MS Office Suite with emphasis on MS PowerPoint and MS Excel.
Ability to travel to regional offices 35%
A shared commitment to company values; Integrity Collaboration Passion Innovation Accountability
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Medical dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
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